Claims Team Leader - Intervention
Claims Team Leader - Intervention

Claims Team Leader - Intervention

Leicester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic claims team, ensuring efficient intervention and support for our customers.
  • Company: Join Hastings Direct, a forward-thinking digital insurance provider aiming to lead the UK market.
  • Benefits: Enjoy hybrid working, flexible shifts, and a vibrant company culture with great perks.
  • Why this job: Be part of a growing team that values innovation and makes a real impact on customer experiences.
  • Qualifications: No specific qualifications required; just bring your passion for leadership and teamwork!
  • Other info: Rotational shifts mean no weekends, giving you a balanced work-life schedule.

The predicted salary is between 36000 - 60000 £ per year.

Job Title: Claims Team Leader – Intervention Location: Leicester (Hybrid) Working Hours: Rotational shift patterns – example below: Week 1: Mon : 11:30 – 19:30 Wed : 10:30 – 18:30 Thurs: 10:30 – 18:30 Fri: 10:30 – 18:30 – No weekends. Week 2: Mon: 13:00 – 20:30 Tues: 13:00 – 20:30 Wed: 13:00 – 20:30 Thurs: 13:00 – 20:30 Sat: 09:00 – 16:30 Sun: 10:00 – 17:00. Week 3: Mon: 10:30 – 18:30 Tues: 10:30 – 18:30 Fri: 13:00 – 20:30 Sat: 10:00 – 17:30 Sun: 10:00 – 17:00 Welcome to Hastings Direct – Pam Angel – HR Director We\’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We\’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We\’re proud of the journey we\’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there\’s…

Claims Team Leader - Intervention employer: Hastings Direct Careers

Hastings Direct is an exceptional employer that prioritises employee well-being and growth, offering a supportive hybrid work environment in Leicester. With a strong focus on innovation and a commitment to nurturing talent, we provide our team members with ample opportunities for professional development while maintaining a healthy work-life balance through flexible shift patterns. Join us in our mission to become the best and biggest digital insurance provider in the UK, where your contributions truly matter.
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Contact Detail:

Hastings Direct Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Team Leader - Intervention

✨Tip Number 1

Familiarise yourself with the insurance industry, particularly claims management. Understanding the nuances of claims processes and customer service will give you an edge in interviews.

✨Tip Number 2

Network with current or former employees of Hastings Direct. They can provide insights into the company culture and what they look for in a Claims Team Leader.

✨Tip Number 3

Prepare to discuss your leadership style and how you handle team dynamics. Be ready with examples of how you've successfully led teams in high-pressure environments.

✨Tip Number 4

Research the company's recent developments and their tech investments. Showing that you're informed about Hastings Direct's goals and challenges will demonstrate your genuine interest in the role.

We think you need these skills to ace Claims Team Leader - Intervention

Leadership Skills
Claims Management
Customer Service Excellence
Team Management
Conflict Resolution
Analytical Skills
Attention to Detail
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Data Analysis
Coaching and Mentoring
Process Improvement

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Claims Team Leader - Intervention position. Tailor your application to highlight relevant experience and skills that align with the role.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in claims management or leadership roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team effectively.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific aspects of Hastings Direct that resonate with you, such as their digital focus or company culture, and explain how your background makes you a great fit.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a leadership role in claims management.

How to prepare for a job interview at Hastings Direct Careers

✨Understand the Role

Make sure you have a clear understanding of what a Claims Team Leader - Intervention does. Familiarise yourself with the responsibilities and expectations outlined in the job description, as this will help you tailor your answers to demonstrate your suitability for the role.

✨Showcase Leadership Skills

As a team leader, you'll need to exhibit strong leadership qualities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved processes. This will show that you can effectively manage and motivate a team.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about how you would handle specific situations related to claims management and be prepared to discuss your thought process and actions.

✨Research the Company Culture

Hastings Direct values its 4Cs culture, so it's important to understand what this means. Research the company's values and think about how your personal values align with theirs. Be ready to discuss how you can contribute to their culture during the interview.

Claims Team Leader - Intervention
Hastings Direct Careers
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