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- Tasks: As a Claims Specialist, you'll handle customer claims and provide exceptional support.
- Company: Hastings Direct is a leading digital insurance provider aiming to be the best in the UK market.
- Benefits: Enjoy hybrid working, flexible hours, and a vibrant company culture with great perks.
- Why this job: Join a dynamic team focused on innovation and customer satisfaction while making a real impact.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: This role offers a rotational shift pattern, ensuring work-life balance.
The predicted salary is between 28800 - 48000 £ per year.
Job Title: Claims Specialist – Intervention Location: Leicester (Hybrid) One day a week in the office Working Hours : Please be aware that this position will be on a rotational shift pattern – example below. Week 1: Mon-Fri: 09:00 – 17:30 – No weekends. Week 2: Mon-Fri: 12:00 – 20:30 – No weekends. Week 3: Mon-Fri: 09:00 – 17:30 – No weekends. Week 4: Mon-Tues: 09:00 – 17:30, Wed-Thu: Rest Day, Fri: 09:00 – 17:30, Sat : 09:00 – 17:30, Sun: 10.00 – 17.00 Welcome to Hastings Direct – Pam Angel – HR Director We\’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We\’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We\’re proud of the journey we\’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there\’s even bigger opportunity out there. The fact you\’re now reading this job advert means we\’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you\’ll join us to share in the success of the exciting chapter th…
Claims Specialist - Intervention employer: Hastings Direct Careers
Contact Detail:
Hastings Direct Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Specialist - Intervention
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly claims processes. Understanding how claims are handled and the common challenges faced can give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of Hastings Direct on platforms like LinkedIn. They can provide insights into the company culture and what they look for in a Claims Specialist.
✨Tip Number 3
Prepare to discuss your experience with customer service and problem-solving. As a Claims Specialist, you'll need to demonstrate your ability to handle difficult situations with empathy and efficiency.
✨Tip Number 4
Research the company's values and recent developments. Showing that you align with their mission and understand their goals can set you apart from other candidates.
We think you need these skills to ace Claims Specialist - Intervention
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Claims Specialist - Intervention. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in claims handling or customer service. Use specific examples to demonstrate how your background makes you a suitable candidate for this position.
Showcase Your Skills: Focus on key skills mentioned in the job description, such as attention to detail, problem-solving abilities, and communication skills. Provide concrete examples of how you've successfully applied these skills in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Hastings Direct and how you can contribute to their goals, particularly in relation to their digital insurance ambitions.
How to prepare for a job interview at Hastings Direct Careers
✨Understand the Shift Patterns
Make sure you are familiar with the rotational shift patterns mentioned in the job description. Be prepared to discuss your flexibility and how you can adapt to different working hours.
✨Research the Company Culture
Hastings Direct emphasises their 4Cs culture. Take some time to understand what this means and think about how your values align with theirs. This will show that you are genuinely interested in being part of their team.
✨Prepare for Scenario-Based Questions
As a Claims Specialist, you may face scenario-based questions during the interview. Think of examples from your past experiences where you successfully handled claims or resolved customer issues, and be ready to share these stories.
✨Show Enthusiasm for Digital Innovation
Since Hastings Direct is focused on becoming a leading digital insurance provider, express your enthusiasm for technology and data-driven solutions. Share any relevant experience you have with digital tools or processes in your previous roles.
