Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team!
You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well‑organised dining spaces, managing stock and temperature checks, and assisting residents with their day‑to‑day non‑care needs.
If you have a passion for creating a warm, welcoming environment and making people feel at home, we’d love to hear from you.
We offer some excellent rewards and benefits including:
- We
offer all team members 1 free meal per shift. - Uniform
provided. - Enhanced Bank
Holiday pay. - Recognition
and staff appreciation initiatives.
Location: Hastings Court, 314 The Ridge, Hastings TN34 2RA
Hours: 0 hours per week
Pay: £13.20 per hour
Contract: Bank
Shift: Days
What do you need to succeed:
Our Hospitality Assistants, assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team.
This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you.
As a Hospitality Assistant, your key responsibilities will include:
- Assisting
with meal service either in resident rooms or dining rooms. - To
ensure that water/drink jugs are regularly refilled in resident rooms. - Help
set up and clear down tables before and after lunch service. - Recording and monitoring the temperatures of
fridges and dining room service stations to meet compliance standards. - Maintaining
the Bistro to ensure it remains clean, organised and consistently well
stocked. - Attending
to residents “non care” related needs including opening/closing curtains,
changing TV channels etc.
To be successful in this role, you need to have/be:
Essential
- Previous
experience of working in a similar role within a luxurious setting. - 'Can
do' attitude and willingness to work with us in ensuring we support our
residents with the best quality service. - Customer
facing experience including building working relationships with internal and
external stakeholders.
Personal Attributes:
- Reliable
and punctual. - Ability
to work as an effective team member. - A
professional personal appearance and standards. - Able
to demonstrate an understanding and/or awareness of the sensitivities of
working within a care home environment. - Able
to develop good working relationships and to represent the organisation
professionally. - Able
to build trust and demonstrate an awareness and understanding of
individual differences. - Motivated
to go above and beyond, and to work with passion and enthusiasm. - Motivated
to contribute towards the team and home goals. - A
commitment to grow and learn new things at work. - Able
to remain approachable and calm under pressure.
“Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our family.
- Family
- Integrity
- Respect
- Exceptional
- Sustainable
We run background checks on all new hires in this position.
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Hospitality Assistant in St Leonards employer: Hastings Court
Hastings Court is an exceptional employer that prioritises the well-being and growth of its staff while providing a luxurious and supportive environment for residents. With a vibrant work culture, opportunities for professional development, and competitive pay including enhanced bank holiday benefits, employees can thrive both personally and professionally. Join us to make a meaningful impact in the lives of our residents while enjoying a fulfilling career in a dynamic team.
