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For Companies At a Glance
- Tasks: Join the Revenues and Benefits team to assess Housing Benefits and Council Tax Support claims.
- Company: Hastings Borough Council, committed to community support and development.
- Benefits: Generous leave, flexible working, hybrid options, and professional development opportunities.
- Why this job: Make a real difference in your community while enjoying a supportive work environment.
- Qualifications: GCSE level education; experience in Revenues and Benefits is a plus.
- Other info: Enjoy a collaborative culture with excellent career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
The Role
An exciting opportunity has become available to join the Revenues and Benefits team at Hastings Borough Council. The Revenues and Benefits team is responsible for the timely and accurate assessment of Housing Benefits and Council Tax Support claims in accordance with legislation/local scheme and service performance targets and the billing and recovery of Council Tax ensuring that collection rates and targets are achieved.
About You
You will be a self-motivated and proactive individual educated to GCSE level equivalent (an IRRV Level 3 qualification or above is desirable but not necessary) and have:
- A strong understanding of Housing Benefit and Council Tax legislation.
- Experience of working in a Revenues and Benefits environment.
- Experience of using NEC Revenues and Benefits software.
- Excellent communication and organisational skills.
- Resilience and the ability to work calmly under pressure.
- A flexible and collaborative approach, with the ability to manage competing priorities.
Why Work for Us
This role comes with:
- Generous annual leave entitlement starting at 27 days annual leave rising to 32 days after 5 years, 35 days after 10 years and 37 days after 15 years.
- Flexible working scheme to support you in achieving a good work/life balance.
- Hybrid working – you can work from home to suit your personal circumstances attending the office as and when required.
- Membership in the Local Government Pension Scheme (LGPS).
- Access to lifestyle discounts and employee assistance programmes.
- Professional development through our e-learning hub.
- Cycle-to-Work scheme and more!
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Revenues and Benefits Officer - Generic employer: Hastings Borough Council
Contact Detail:
Hastings Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues and Benefits Officer - Generic
✨Tip Number 1
Get to know the company! Research Hastings Borough Council and their Revenues and Benefits team. Understanding their values and goals will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and the team culture, plus it might just get your foot in the door!
✨Tip Number 3
Prepare for the interview by practising common questions related to Housing Benefits and Council Tax legislation. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position can leave a positive impression and keep you top of mind for the hiring team.
We think you need these skills to ace Revenues and Benefits Officer - Generic
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your understanding of Housing Benefit and Council Tax legislation. We want to see how your experience aligns with the role, so don’t hold back on showcasing your relevant skills!
Show Off Your Experience: If you've worked in a Revenues and Benefits environment before, let us know! Share specific examples of your past roles and how they relate to the responsibilities of this position. We love hearing about your journey!
Keep It Clear and Concise: When writing your application, clarity is key. Use straightforward language and get to the point quickly. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hastings Borough Council
✨Know Your Legislation
Make sure you brush up on Housing Benefit and Council Tax legislation before the interview. Being able to discuss specific laws and how they apply to the role will show that you're not just familiar with the basics, but that you’re genuinely interested in the field.
✨Showcase Your Experience
Prepare examples from your past work in a Revenues and Benefits environment. Highlight your experience with NEC Revenues and Benefits software and any challenges you've overcome. This will demonstrate your practical knowledge and problem-solving skills.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might want to do a mock interview with a friend or family member to get comfortable discussing your qualifications and experiences.
✨Stay Calm Under Pressure
Expect some questions that may put you under pressure, as resilience is important for this role. Think of scenarios where you had to manage competing priorities and how you handled them. Showing that you can keep your cool will impress the interviewers.