At a Glance
- Tasks: Manage properties, build relationships with landlords and tenants, and ensure excellent customer service.
- Company: Join Haslams, a leading Letting and Estate Agency with a supportive culture.
- Benefits: Competitive salary, bonuses, hybrid working, and generous holiday allowance.
- Other info: Enjoy regular team socials and opportunities for professional development.
- Why this job: Be part of an amazing team and make a real impact in property management.
- Qualifications: Experience in customer service or property management; ARLA qualification is a plus.
'Haslams have created a culture where I feel valued and listened to'. That's what one of our Property Managers said about their role with us. So, if you want to be part of an amazing team, are proactive, self-motivated, and have experience in any Customer Service role, Lettings or Property Management then why not consider joining Haslams?
This is a fantastic opportunity to be part of our experienced team within a leading Letting and Estate Agency, based at our landmark Reading office. Our vision is to be the best estate agency services business and to achieve this we aim to provide the very best customer experience at all times. You will help us achieve this through great customer service and problem solving skills.
Key Responsibilities
- Be an asset manager for our Landlord clients by looking after their properties
- Build and maintain effective relationships with Landlords and Tenants
- Ensure that all parties are communicated with effectively
- Managing the tenancy journey from inventory, check in to check out, including accurate record keeping for utility changeovers
- To keep and maintain accurate records within our chosen software
- Control movement of keys and sign in/out keys to contractors along with tenant keys
- Control the maintenance workflow from notification of a problem through to the invoice being paid and any guarantees being accurately recorded
- To conduct or oversee regular property visits carried out by our either yourself or our dedicated inspection clerks and report to the landlord on the condition of the property
- To ensure that check outs are processes in a timely manner to ensure deposits can be returned as quickly as possible
- Following and working by industry legislation and best practice
Working pattern
- Monday to Thursday 8:30am to 5:30pm
- 5pm early finish on a Friday
Ideal qualification and requirements
- Experience in Lettings, Property Management or customer service roles
- ARLA Propertymark technical award or equivalent desirable, but not essential. We will support you to gain your industry qualifications.
- Full driving licence
Our customers, employees and community are all incredibly important to us, and we aim to provide a great working environment that enables people to thrive and be recognised and rewarded on merit.
What's in it for you?
We encourage employee reward, development and training and provide benefits including:
- Competitive base salary of £28,000 to £35,000 depending on experience
- Further increase your earnings through annual bonus', uncapped commissions on cross selling, customer service reviews and recruitment incentives
- Option of hybrid working once you are working at a suitable level. Work one day per week from home if desired.
- Contributory pension scheme totalling 9% of basic salary
- Salary sacrifice Cycle to Work, Tech and Home scheme
- Discounts and wellbeing platform
- Employee Assistance Programme
- Holiday allowance increasing with length of service
- Generous time off over the Christmas period on top of your usual holiday allowance
- Holiday trading scheme
- Enhanced parental leave pay, subject to minimum length of service requirements
- Company sick pay increasing with length of service
- Interest free employee loans for those unexpected life events at the discretion of the company
- Regular team updates and socials!
Interested? Click the 'Apply' button
**No agencies please**
Property Manager in Reading employer: Haslams Group
At Haslams, we pride ourselves on fostering a supportive and inclusive work culture where every team member feels valued and heard. Located in the vibrant city of Reading, our Property Managers enjoy competitive salaries, generous benefits, and opportunities for professional growth, including support for industry qualifications. Join us to be part of a dynamic team dedicated to delivering exceptional customer service while enjoying a healthy work-life balance with options for hybrid working and regular team socials.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Reading
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Haslams Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Haslams Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Haslams Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Manager in Reading
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Manager role at Haslams Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Haslams Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Haslams Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Haslams Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Haslams Group.
