At a Glance
- Tasks: Assist in the restaurant, serving food and drinks while ensuring a great customer experience.
- Company: Join Haskins Garden Centres, a family-owned, award-winning business with a vibrant team.
- Benefits: Enjoy competitive pay, generous discounts, health plans, and up to 38 days holiday.
- Other info: Flexible hours, supportive environment, and opportunities for personal development.
- Why this job: Be part of a dynamic team where your customer service skills can shine and grow.
- Qualifications: No experience needed; just bring your enthusiasm and a winning smile!
The predicted salary is between 12 - 13 £ per hour.
We are recruiting a Restaurant Assistant on a part-time and permanent basis, working 21.75 hours per week (Sundays, Wednesdays, Thursdays).
Previous catering, barista or hospitality experience is preferred but not essential as full training will be provided.
Pay Rate up to £12.71 per hour.
Haskins Garden Centres is a family owned, award winning business, with 5 destination garden centres across the South of England, each with a large restaurant. We thrive on improving service and experience for our customers, that’s why our people are so important to us. If you are passionate about delivering excellent customer service, have an eagerness to learn and be part of a leading business, we want you in our team.
The role of Restaurant Assistant is to provide general assistance within the restaurant which enables us to exceed customer expectations and maximise all sales opportunities.
Key Responsibilities include:
- Serving on the food counters
- Making and serving chilled and hot drinks
- Clearing tables
- General housekeeping duties
- Till operation
- Counter Service
- Barista
About You: This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. A winning smile and a courteous manner are both important whether you are serving over the counter or arranging a table for the next customer. Being proactive and energetic is essential as this is a busy fast paced environment.
In return we provide:
- Generous Company Discount scheme.
- Retail discounts, saving money on day-to-day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day.
- Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees.
- Free on-site parking.
- Up to 38 days of Holiday (pro-rata).
- Uniform provided.
Restaurant Assistant - 21.75 hours p/w - Ferndown Restaurant employer: Haskins
Haskins Garden Centres is an excellent employer, offering a supportive and family-oriented work environment in Ferndown. With a focus on employee growth, we provide comprehensive training, generous benefits including a discount scheme, health cash plan, and wellbeing support, ensuring our team members thrive both personally and professionally. Join us to be part of a dynamic team dedicated to delivering exceptional customer service in a vibrant restaurant setting.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Assistant - 21.75 hours p/w - Ferndown Restaurant
✨Tip Number 1
Get to know the restaurant vibe! Visit the place, grab a coffee, and soak in the atmosphere. This will help you understand their service style and give you a leg up during your interview.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with common scenarios you might face as a Restaurant Assistant. A winning smile and a courteous manner go a long way!
✨Tip Number 3
Network like a pro! Chat with current employees if you can, or connect with them on social media. They might share insider tips that could help you stand out in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our team!
We think you need these skills to ace Restaurant Assistant - 21.75 hours p/w - Ferndown Restaurant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We love candidates who are eager to learn and be part of our team, so don’t hold back on sharing why you want to work with us!
Tailor Your Experience:Even if you don’t have direct experience in hospitality, highlight any relevant skills or experiences that showcase your ability to provide excellent service. We appreciate a proactive attitude and a willingness to learn!
Be Personable:Remember, we’re looking for someone with a winning smile! Use a friendly tone in your application to reflect your personality. This will help us see how you might fit into our team and interact with customers.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get you started on your journey with Haskins Garden Centres. We can’t wait to hear from you!
How to prepare for a job interview at Haskins
✨Know the Role Inside Out
Before your interview, make sure you understand what a Restaurant Assistant does. Familiarise yourself with the key responsibilities like serving food, making drinks, and clearing tables. This will help you demonstrate your enthusiasm and readiness to jump in.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Even if you don’t have direct experience, consider times when you’ve helped someone or worked in a team.
✨Bring Your Winning Smile
A positive attitude can go a long way in hospitality. Practice your smile and friendly greetings before the interview. Remember, they’re looking for someone who can create a welcoming atmosphere for customers, so let your personality shine!
✨Ask Questions About the Team
Prepare some questions to ask during the interview about the team dynamics and training opportunities. This shows that you’re genuinely interested in being part of their family-owned business and eager to learn and grow within the role.
