At a Glance
- Tasks: Assist customers with garden products and ensure a smooth sales process every Sunday.
- Company: Join Haskins, a family-owned, award-winning garden centre chain.
- Benefits: Earn up to £12.71 per hour, enjoy generous discounts and up to 38 days holiday.
- Other info: Enjoy wellbeing support, charity days, and a company pension scheme.
- Why this job: Be part of a friendly team and enhance your customer service skills in a vibrant environment.
- Qualifications: Enthusiastic individuals with a passion for customer service; retail experience is a plus.
The predicted salary is between 12.71 - 12.71 £ per hour.
Pay rate up to £12.71 per hour.
We are recruiting a Retail Assistant to work in our Seasonal & Sundries department on a Part-Time, Permanent basis, working every Sunday. Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.
The role of Retail Assistant involves welcoming customers to the centre and helping with questions across a wide variety of Indoor product ranges. They play a crucial role in assisting customers, promoting products, and ensuring a smooth sales process. Based in the Seasonal and Sundries Department, the focus will be on providing excellent service and assisting our customers with their Garden Furniture, BBQs and Outdoor Living products during the Spring and Summer months. In the Autumn & Winter, you will be focused on our Christmas department. This role can be physically demanding, involving some heavy lifting of products such as compost and aggregates.
Key Responsibilities include:
- Greet customers and assist them in finding products that meet their needs.
- Provide detailed information about products, including features and benefits.
- Engage in upselling techniques to maximise sales opportunities.
- Maintain an organised sales floor, ensuring products are well-displayed and stocked.
- Process customer orders and transactions using computer and till systems.
About You
This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Based in the Indoor Sundries Department, you will offer excellent service and provide information on the wide range of Garden Care, Pet Accessories and Wildlife products. Previous retail or sales experience is desirable.
In return we provide:
- Generous Haskins Discount scheme.
- Up to 38 days of Holiday (pro-rata).
- Retail discounts, save money on day-to-day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day.
- Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees.
- Free on-site parking.
Seasonal & Sundries Retail Assistant - Sundays (7 hours per shift) - Forest Lodge in Farnham employer: Haskins
Haskins Garden Centres is an excellent employer, offering a supportive and friendly work environment where teamwork and customer service are at the heart of our operations. With sociable hours, generous holiday allowances, and a comprehensive benefits package including an Employee Assistance Program and staff discounts, we prioritise the well-being and growth of our employees. Join us in Ferndown and be part of a family-owned business that values your contributions and fosters a culture of learning and development.
