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- Tasks: Lead the Play Barn and catering operations, ensuring top-notch guest experiences.
- Company: Join Birdworld, one of the UK's largest bird parks, in a vibrant environment.
- Benefits: Enjoy a competitive salary, generous leave, discounts, and health support.
- Other info: Opportunities for personal growth and community involvement with charity days.
- Why this job: Make a difference in guest experiences while working in beautiful landscaped gardens.
- Qualifications: Experience in food service leadership and strong customer service skills required.
The predicted salary is between 29000 - 29000 £ per year.
We are delighted to be offering an exciting opportunity for a Team Leader to join the Birdworld team on a permanent and full-time basis, working 37.5 hours per week, including alternate weekends.
Birdworld is currently at an exciting stage of largescale development. Set within 26 acres of beautiful, landscaped gardens, Birdworld is one of the largest bird parks in the country and is home to a diverse collection of species. We pride ourselves on our educational and conservation values.
Pay: Salary from £29,000 per annum.
About the Role
The Play Barn & Catering Team Leader will be responsible for the efficient and smooth running of the catering operations across the park and the guest experience in the Play Barn. The Team Leader will provide effective leadership to the team and ensure a high level of guest service and experience is delivered. A Basic DBS Check will be undertaken for the successful candidate.
Key responsibilities include:
- Drive and support high levels of guest service across all areas of catering and the Play Barn.
- Manage catering performance across the park in order to meet sales and margin targets and to remain within budget.
- Ensure required compliance with regards to health and safety and food safety regulations within the catering and play barn areas.
About you
- Experience in food service or hospitality leadership.
- Experience of a visitor attraction (desirable).
- Food Safety Level 3 qualification (or willingness to obtain).
- Knowledge and understanding of food hygiene within a commercial environment.
- IT system/data-base experience.
- Strong leadership skills.
- Excellent Customer Service skills.
- Have strong planning, organisation and time management skills.
In return we provide:
- Generous Company Discount scheme.
- 28 days annual leave, increasing to 33 after 12 months.
- Retail discount scheme, saving money on day-to-day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day.
- Wellbeing support with internal Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees.
- Free on-site parking.
- Uniform provided.
Play Barn and Catering Team Leader in Farnham employer: Haskins
Contact Detail:
Haskins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Play Barn and Catering Team Leader in Farnham
✨Tip Number 1
Get to know Birdworld! Research their values, mission, and the Play Barn experience. When you walk in for your interview, show us that you’re not just another candidate but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your leadership stories! We want to hear about times you've led a team or improved guest experiences. Prepare specific examples that highlight your skills in food service and hospitality.
✨Tip Number 3
Dress the part! First impressions matter, so come dressed smartly and ready to impress. It shows us that you take this opportunity seriously and are excited about joining our team.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch that keeps you on our radar and shows your enthusiasm for the role.
We think you need these skills to ace Play Barn and Catering Team Leader in Farnham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing excellent guest experiences and leading a team in a vibrant environment like Birdworld.
Tailor Your CV: Make sure your CV highlights relevant experience in food service or hospitality leadership. We’re looking for specific examples that demonstrate your skills in managing teams and ensuring high levels of customer service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences effectively without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Birdworld.
How to prepare for a job interview at Haskins
✨Know Your Stuff
Make sure you’re familiar with Birdworld and its values. Research their conservation efforts and guest experience initiatives. This will show your genuine interest in the role and help you connect your experience to their mission.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a food service or hospitality setting. Highlight specific situations where you improved guest service or managed performance effectively, as this is crucial for the Team Leader role.
✨Be Ready for Compliance Questions
Brush up on health and safety regulations, especially related to food hygiene. Be prepared to discuss how you ensure compliance in your previous roles, as this will demonstrate your understanding of the responsibilities that come with the position.
✨Engage with Customer Service Scenarios
Think of scenarios where you’ve gone above and beyond for a customer. Birdworld values excellent guest service, so be ready to share stories that highlight your problem-solving skills and ability to create memorable experiences.