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- Tasks: Assist in delivering joyful experiences in our Play Barn and catering outlets.
- Company: Join Birdworld, a fun and supportive team dedicated to animal conservation.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Flexible shifts including weekends and bank holidays; DBS check required.
- Why this job: Be part of a vibrant environment where your ideas and growth matter.
- Qualifications: Customer service skills and previous catering experience preferred.
The predicted salary is between 28000 - 29000 £ per year.
Location: Birdworld, Farnham
Full-time: 37.5 hours per week (including alternate weekends and bank holidays)
Pay Rate: £13.46 per hour
Do you thrive in a fast-paced environment where no two days are the same? Birdworld is on the lookout for a Play Barn & Catering Senior Assistant to join our team and help deliver joyful, high-quality experiences across our catering outlets and new indoor Play Barn.
About the Role
To provide general assistance within all areas of the Play Barn and catering across the park, to exceed customer expectations and maximise sales and profit opportunities. To ensure the smooth running of all catering operations across the park and the guest experience in the Play Barn.
What You’ll Do
- Support in the induction training and development of the team
- Support with the daily allocation of tasks to meet the needs of the guests and the business
- Assist with daily set up of the kitchen and front of house and ensuring any issues are reported
- Ordering products and ensuring stock levels whilst maintaining budgets
- Provide accurate information to help our guests make informed choices about the food and drink options on offer.
- Manage allergy queries and oversee the preparation of food and drink by ensuring the team are aware of the allergy and that they take all necessary precautions to prevent cross contamination.
- Share product and operational knowledge through supportive and effective communication
What You’ll Bring
- Excellent customer service
- Previous catering experience in food service or hospitality
- Ability to develop and maintain positive and productive relationships at work
- Knowledge of health & safety/food safety legislation (desirable)
- Relevant product knowledge with regards to allergens (desirable)
Essentials
- CIEH Level 3 or willingness to complete the training
- Requirement to undergo a DBS check
- Flexibility to work weekends, bank holidays and adapt to business needs
Why Work With Us?
At Birdworld we’re a team dedicated to delivering joyful days out and championing animal conservation. Working with us means being part of a supportive, respectful and naturally playful environment where your growth and ideas are valued. Ready to take flight in your career? Apply today and help us bring fun, learning and play to families across the South of England.
Play Barn and Catering Senior Assistant - Birdworld in Farnham employer: Haskins
Contact Detail:
Haskins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Play Barn and Catering Senior Assistant - Birdworld in Farnham
✨Tip Number 1
Get to know Birdworld! Before your interview, do a bit of research about the park and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering joyful experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your teamwork spirit! Birdworld values collaboration, so be prepared to discuss how you've worked well with others in previous roles. Highlight any experience you have in training or supporting colleagues too!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Birdworld family right from the start!
We think you need these skills to ace Play Barn and Catering Senior Assistant - Birdworld in Farnham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love working in a fast-paced environment and delivering top-notch customer service.
Tailor Your Experience: Make sure to highlight any relevant experience you have in catering or hospitality. We’re looking for specific examples that demonstrate your skills and how they relate to the Play Barn & Catering Senior Assistant role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our team at Birdworld.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Birdworld.
How to prepare for a job interview at Haskins
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Play Barn & Catering Senior Assistant. Familiarise yourself with the daily tasks, such as managing food safety and customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this position, prepare examples from your past experiences where you went above and beyond for customers. Think about how you can relate these stories to the fast-paced environment at Birdworld, highlighting your ability to handle challenges with a smile.
✨Be Ready for Practical Scenarios
Expect to discuss real-life scenarios during your interview. Prepare to answer questions about how you would manage allergy queries or ensure smooth operations in the kitchen. Practising these responses will show that you're ready to tackle the challenges of the role head-on.
✨Demonstrate Team Spirit
Birdworld values teamwork, so be prepared to talk about how you've supported colleagues in previous roles. Share specific instances where you helped train new team members or collaborated on projects, showcasing your ability to foster a positive work environment.