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For Companies At a Glance
- Tasks: Assist customers, manage stock, and maintain product presentation in a vibrant garden centre.
- Company: Join Haskins, a family-owned, award-winning garden centre with a friendly atmosphere.
- Benefits: Enjoy staff discounts, free parking, and an employee assistance programme for support.
- Other info: Flexible part-time hours with opportunities to learn and grow.
- Why this job: Be part of a passionate team delivering excellent customer service in a fun environment.
- Qualifications: Great customer service skills; previous retail experience is a plus.
The predicted salary is between 10 - 12 ÂŁ per hour.
We are recruiting a Retail Assistant to work in our Seasonal and Sundries department on a Part-Time, Permanent basis, working 20 hours per week.
The role of Retail Assistant involves welcoming customers to the centre and helping with questions or queries across a wide variety of Indoor product ranges. Retail Assistants “Go the extra mile” to drive sales and achieve department goals whilst maintaining product condition, presentation, and stock levels within inventory control procedures. This role can be physically demanding and involves some heavy lifting.
Key Responsibilities include:
- Process POS (Point of Sale)
- Pricing stock
- Sales ordering and till operation
- Replenishing stock
- Display and merchandising
- General housekeeping duties
- Lifting compost
About You
This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Based in the Indoor Sundries Department, you will offer excellent service and provide information on the wide range of Garden Care, Pet Accessories and Wildlife products. Previous retail experience is desirable.
Haskins Garden Centres
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, which is why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.
Our employee benefits package includes:
- An Employee Assistance Program (EAP) providing free and confidential counselling and advice to all employees and their immediate family.
- Contributory pension scheme for eligible employees
- Generous Staff Discount Scheme after completion of probationary period
- Free on-site parking
- Staff Uniform provided
Plants Retail Assistant - Part Time (20 hours) - Forest Lodge in Farnham employer: Haskins
Contact Detail:
Haskins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plants Retail Assistant - Part Time (20 hours) - Forest Lodge in Farnham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Haskins Garden Centres. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of some scenarios where you can demonstrate your excellent service skills. Maybe role-play with a friend or family member to get comfortable with answering questions and handling queries.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with the hiring team, let your passion for plants and customer service shine through. Share any relevant experiences or stories that highlight your eagerness to learn and contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Plants Retail Assistant - Part Time (20 hours) - Forest Lodge in Farnham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for plants and customer service shine through. We want to see that you're excited about the role and ready to 'go the extra mile' for our customers!
Tailor Your Experience: Make sure to highlight any previous retail experience you have, especially if it involves customer service or working with products similar to ours. We love seeing how your background fits with what we do at Haskins.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff—just show us what you've got!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Haskins
✨Know Your Products
Before the interview, take some time to familiarise yourself with the range of products the company offers, especially in the Indoor Sundries Department. Being able to discuss specific items and their benefits will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. This role is all about excellent service, so demonstrating your ability to handle queries and provide solutions will make you stand out.
✨Be Ready for Physical Demands
Since the job involves heavy lifting and physical tasks, be prepared to discuss your experience with similar duties. Mention any relevant roles where you managed stock or performed physically demanding tasks to reassure them of your capability.
✨Emphasise Your Team Spirit
Haskins values a friendly and happy team environment. Be sure to express your enthusiasm for working collaboratively and how you can contribute to a positive workplace culture. A sense of humour can go a long way, so don’t hesitate to let your personality shine through!