Birdworld - Guest Services Assistant Full Time Address BirdworldHolt PoundFarnhamSurreyGU10 4LD Guest Services Assistant 37.5 Hours - We are offering an exciting opportunity for a Guest Services Assistant to join the Birdworld Team on a permanent, full-time basis, including alternate weekend. Pay Rate is up to £12.71 per hour About the Role The role reports to the Guest Services Team Leader. The Guest Services Team at Birdworld look after a variety of visitor facing aspects including Admissions, Retail, and Catering, all in a busy working environment. Colleagues working in the shop and admissions area are very often the first or last impression of our business and are therefore hugely important to our reputation. Working in these areas includes till work, tidying and stocking of shelves and assisting with queries or questions from the visitors as necessary. Duties include: Welcoming guests to the park and assisting with guest enquiries Processing of admission tickets, memberships, and experiences Assisting with the replenishment of the retail areas Working within the catering department Previous experience in a Customer Service environment beneficial, though all necessary training will be provided. Our employee benefits package includes: An Employee Assistance Program (EAP) providing free and confidential counselling and advice to all employees and their immediate family Contributory pension scheme for eligible employees Generous Staff Discount Scheme after completion of probationary period Free on-site parking Staff Uniform provided Discounts Health Cash Plan Charity Day Up to 38 days of holiday pro-rata Cycle Scheme
Guest Services Assistant - Full Time - Birdworld in Farnham
