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- Tasks: Serve food and beverages, maintain standards, and lead shifts in a busy restaurant.
- Company: Join Haskins, an award-winning family-owned garden centre with a vibrant restaurant.
- Benefits: Enjoy generous discounts, health plans, cycle schemes, and 28 days annual leave.
- Other info: Opportunities for personal growth and community support through charity initiatives.
- Why this job: Be part of a friendly team delivering excellent customer service in a fun environment.
- Qualifications: Previous catering or hospitality experience preferred; great customer service skills essential.
The predicted salary is between 27000 - 28000 £ per year.
We are recruiting a Senior Restaurant Assistant on a permanent basis working 38 hours per week including alternate weekends. Pay rate is up to £12.96 per hour.
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.
The role of Senior Restaurant Assistant involves being a role model for exceptional customer service standards, ensuring customers are served politely and efficiently.
Key Responsibilities include:
- Serving Food and Beverages
- Maintaining Housekeeping standards
- Till operation
- Training colleagues
- Lead shifts in absence of manager
- Compliance of health and safety and food handling policies
This role is well suited to a self-motivated, enthusiastic, and hardworking individual. Excellent customer service skills and a courteous manner are both important whether you are serving over the counter or arranging a table for the next customer. Being proactive and motivated is essential as this is a busy fast paced environment. Previous catering or hospitality experience is preferred.
In return we provide:
- Generous Haskins Discount, also eligible to use in Hobbycraft stores.
- Retail discount scheme, saving money on day-to-day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day.
- Wellbeing support with internal Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees.
- 28 days of annual leave, increasing to 33 days after 12 months service (pro-rata).
Senior Restaurant Assistant - Full Time (Including Alternate Weekends) - Snowhill Restaurant in Crawley employer: Haskins
Contact Detail:
Haskins Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Restaurant Assistant - Full Time (Including Alternate Weekends) - Snowhill Restaurant in Crawley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Haskins Garden Centres. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience in hospitality can shine through in your answers, especially when it comes to customer service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It’s all about making a great first impression, and looking the part shows you’re serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Senior Restaurant Assistant - Full Time (Including Alternate Weekends) - Snowhill Restaurant in Crawley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a great experience for our customers.
Tailor Your CV: Make sure your CV highlights any relevant experience in catering or hospitality. We love seeing how your past roles have prepared you for this position, so don’t be shy about showcasing your skills!
Be Yourself: We’re all about personality here at Haskins! Don’t hesitate to let your sense of humour and unique character come through in your application. We want to know the real you!
Apply Through Our Website: For the best chance of joining our friendly team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board!
How to prepare for a job interview at Haskins
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've provided excellent service in the past, especially in a busy environment. This will show that you understand the importance of customer satisfaction.
✨Show Your Team Spirit
Since this role involves training colleagues and leading shifts, highlight your teamwork experience. Think of times when you’ve helped others or taken the lead in a group setting. This will demonstrate your ability to fit into their friendly team.
✨Be Prepared for Practical Scenarios
Expect some situational questions during the interview. They might ask how you would handle a difficult customer or manage a busy shift. Practise your responses to these scenarios so you can showcase your problem-solving skills and quick thinking.
✨Ask Questions That Matter
Prepare thoughtful questions about the role and the company culture. Inquire about their approach to training and development, or how they maintain high standards of service. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.