At a Glance
- Tasks: Assist customers with enquiries and process sales at the till.
- Company: Join Haskins, a family-owned, award-winning garden centre business.
- Benefits: Enjoy staff discounts, free parking, and an employee assistance programme.
- Other info: Flexible part-time hours with full training provided.
- Why this job: Be part of a friendly team delivering excellent customer service.
- Qualifications: Warm personality and eagerness to learn; retail experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
We are recruiting a Customer Service Assistant on a Part-Time, Permanent basis working 6.25 hours per week.
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have an eagerness to learn, and want to be part of a leading business, we want you to join our team.
The role of Customer Service Assistant:
As a customer service assistant, you will be the first and last point of contact during our customers' visit to the store. We take pride in delivering high standards and achieve this by processing sales and enquiries through the tills with a friendly, caring and timely approach; helping customers with any query, contacting colleagues to help with product care tips and availability, lifts to the car, escalating complaints etc.
Key Responsibilities include:
- Processing sales at the till point
- Customer Enquiries
- Cash Handling
- Wrapping and Packing
- General housekeeping duties
About You:
The candidate will need to deliver exceptional customer service skills and be able to work at the required pace to ensure swift and polite service through checkouts. You will need a warm and welcoming personality, enthusiasm, patience and confidence to work independently and as part of a dedicated team. Previous retail experience is desirable but not essential as full training will be provided.
Our employee benefits package includes:
- An Employee Assistance Program (EAP) providing free and confidential counselling and advice to all employees and their immediate family.
- Contributory pension scheme for eligible employees
- Generous Staff Discount Scheme after completion of probationary period
- Free on-site parking
- Staff Uniform provided
Customer Service Assistant - Part Time - Snowhill in Crawley employer: Haskins
Haskins Garden Centres is an excellent employer, offering a supportive and friendly work environment where teamwork and customer service are at the heart of our operations. With sociable hours, generous holiday allowances, and a comprehensive benefits package including an Employee Assistance Program and staff discounts, we prioritise the well-being and growth of our employees. Join us in Ferndown and be part of a family-owned business that values your contributions and fosters a culture of learning and development.
