At a Glance
- Tasks: Assist customers, manage stock, and maintain product presentation in a vibrant garden centre.
- Company: Join Haskins, a family-owned, award-winning garden centre with a friendly atmosphere.
- Benefits: Enjoy staff discounts, free parking, and an employee assistance programme for support.
- Other info: Join a happy team and grow your career in a dynamic environment.
- Why this job: Perfect for those who love plants and want to provide excellent customer service.
- Qualifications: Enthusiastic individuals with great customer service skills; retail experience is a plus.
The predicted salary is between 10 - 12 € per hour.
We are recruiting a Retail Assistant to work in our Seasonal and Sundries department on a Part-Time, Permanent basis, working 20 hours per week.
The role of Retail Assistant involves welcoming customers to the centre and helping with questions or queries across a wide variety of Indoor product ranges. Retail Assistants “Go the extra mile” to drive sales and achieve department goals whilst maintaining product condition, presentation, and stock levels within inventory control procedures. This role can be physically demanding and involves some heavy lifting.
Key Responsibilities include:
- Process POS (Point of Sale)
- Pricing stock
- Sales ordering and till operation
- Replenishing stock
- Display and merchandising
- General housekeeping duties
- Lifting compost
About You
This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Based in the Indoor Sundries Department, you will offer excellent service and provide information on the wide range of Garden Care, Pet Accessories and Wildlife products. Previous retail experience is desirable.
Haskins Garden Centres
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.
Our employee benefits package includes:
- An Employee Assistance Program (EAP) providing free and confidential counselling and advice to all employees and their immediate family.
- Contributory pension scheme for eligible employees
- Generous Staff Discount Scheme after completion of probationary period
- Free on-site parking
- Staff Uniform provided
Plants Retail Assistant - Part Time (20 hours) - Farnham, Surrey employer: Haskins Garden Centres
Haskins Garden Centres is an excellent employer that values its employees and fosters a supportive work culture. With a focus on customer service and teamwork, staff enjoy generous benefits including a contributory pension scheme, employee assistance programme, and a staff discount scheme, all while working in a vibrant environment surrounded by nature in Farnham, Surrey. Join our friendly team and take advantage of opportunities for personal growth and development in a family-owned business that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land Plants Retail Assistant - Part Time (20 hours) - Farnham, Surrey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Haskins Garden Centres. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of some scenarios where you can demonstrate your excellent service skills. Maybe role-play with a friend or family member to get comfortable with answering questions and handling queries.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with the hiring team, let your passion for plants and customer service shine through. Share any relevant experiences or stories that highlight your eagerness to learn and contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows you’re tech-savvy and ready to jump into the retail world with us!
We think you need these skills to ace Plants Retail Assistant - Part Time (20 hours) - Farnham, Surrey
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We love candidates who are excited about helping others and eager to learn more about our products.
Tailor Your CV:Make sure to customise your CV to highlight any relevant retail experience or skills that match the job description. We want to see how you can contribute to our team at Haskins!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Haskins Garden Centres
✨Know Your Products
Familiarise yourself with the range of indoor products, garden care, and pet accessories. Being able to discuss these items confidently will show your enthusiasm and readiness to help customers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you went the extra mile for a customer. This role is all about providing excellent service, so demonstrating your ability to connect with customers will set you apart.
✨Be Ready for Physical Tasks
Since the job involves some heavy lifting, be prepared to discuss your physical capabilities. Mention any relevant experience you have with similar tasks to reassure them that you can handle the demands of the role.
✨Embrace the Company Culture
Research Haskins Garden Centres and their values. Show your passion for working in a family-owned business and how you align with their commitment to improving customer experience. A good cultural fit is key!
