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- Tasks: Serve food and beverages, lead shifts, and train colleagues in a busy restaurant.
- Company: Join Haskins, an award-winning family-owned business with a friendly team.
- Benefits: Enjoy competitive pay, generous discounts, health plans, and 28 days annual leave.
- Other info: Opportunities for career growth and support for local charities.
- Why this job: Be a role model for customer service and make a real impact in a vibrant environment.
- Qualifications: Previous catering or hospitality experience preferred; excellent customer service skills essential.
The predicted salary is between 27000 - 28000 £ per year.
We are recruiting a Senior Restaurant Assistant on a permanent basis working 38 hours per week including alternate weekends. Pay rate is up to £12.96 per hour.
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.
The role of Senior Restaurant Assistant
Our Senior Restaurant Assistants are role models for exceptional customer service standards, they ensure customers are served politely and efficiently. We are looking for a Permanent Senior Restaurant Assistant working full-time (38 hours a week) to include alternate weekends. Previous catering/hospitality experience would be preferred, along with a proven and sound knowledge of customer service.
Key Responsibilities include:
- Serving Food and Beverages
- Till operation
- Training colleagues
- Lead shifts in absence of manager
- Compliance of health and safety and food handling policies
About You
This role is well suited to a self-motivated, enthusiastic, and hardworking individual. Excellent customer service skills and a courteous manner are both important whether you are serving over the counter or arranging a table for the next customer. Being proactive and motivated is essential as this is a busy fast paced environment. Previous catering or hospitality experience is preferred.
Benefits:
- Generous Haskins Discount, also eligible to use in Hobbycraft stores.
- Retail discount scheme, saving money on day-to-day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day.
- Wellbeing support with internal Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees.
- 28 days of annual leave, increasing to 33 days after 12 months service (pro-rata).
Senior Restaurant Assistant - Full Time (Including Alternate Weekends) - Snowhill Restaurant employer: Haskins Garden Centres
Contact Detail:
Haskins Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Restaurant Assistant - Full Time (Including Alternate Weekends) - Snowhill Restaurant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Haskins and their values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will highlight your passion for excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent Haskins well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it makes it easier for us to keep track of your application and get back to you quickly.
We think you need these skills to ace Senior Restaurant Assistant - Full Time (Including Alternate Weekends) - Snowhill Restaurant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We love seeing candidates who are genuinely excited about the role and our team!
Tailor Your Experience: Make sure to highlight any previous catering or hospitality experience you have. We want to see how your skills align with what we’re looking for in a Senior Restaurant Assistant.
Be Yourself: Don’t be afraid to inject a bit of your personality into your application. We appreciate a sense of humour and a friendly vibe, so let that come across in your writing!
Apply Through Our Website: For the best chance of joining our happy team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Haskins Garden Centres
✨Know Your Customer Service Basics
Since the role is all about delivering excellent customer service, brush up on key customer service principles. Think about how you can demonstrate your understanding of polite and efficient service during the interview.
✨Show Off Your Experience
If you've got previous catering or hospitality experience, be ready to share specific examples. Talk about situations where you went above and beyond for a customer or handled a challenging situation with grace.
✨Be Proactive and Enthusiastic
This job requires a self-motivated attitude, so show your enthusiasm! Prepare to discuss how you stay motivated in a busy environment and how you can contribute positively to the team.
✨Ask Questions About the Team
Demonstrate your interest in the role by asking questions about the team dynamics and training opportunities. This shows that you're eager to learn and grow within the company, which is something they value.