At a Glance
- Tasks: Supervise restaurant operations and ensure excellent customer service.
- Company: Join Haskins, a family-owned, award-winning garden centre business.
- Benefits: Enjoy discounts, health plans, charity days, and up to 38 days holiday.
- Why this job: Be part of a friendly team in a fast-paced environment with growth opportunities.
- Qualifications: Previous experience as a restaurant supervisor is essential.
- Other info: Flexible hours including alternate weekends; uniform provided.
The predicted salary is between 26000 - 36400 £ per year.
Restaurant Supervisor – Southampton, Hampshire We are recruiting a full time Restaurant Supervisor in our Ferndown Restaurant working 38 hours per week including alternate weekends. Salary from £26,000 D.O.E Haskins Garden Centres Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team. The role of Restaurant Supervisor Supporting the Restaurant Manager and Supervising the department through its people to deliver excellent customer service, a high-quality food offer and presentation. Key Responsibilities include: Pro-actively supervising department staffing levels Supervising operational performance of the department against key performance indicators Ensuring all security procedures are adhered to Supporting the Restaurant Manager in the recruitment, training and development of all department staff Ensuring Housekeeping standards are maintained to company requirements About You This role is well suited to a self-motivated, enthusiastic, and hardworking individual with excellent customer service and communication skills. Being proactive and energetic is essential as this is a busy, fast paced environment. You must have a keen eye for detail, organisational skills, and a flexible attitude. Previous experience as restaurant supervisor is essential. In return we provide: Generous Haskins Discount scheme. Retail discounts, save money on day-to-day spending, days out, and gifts. Cycle Scheme, helping spread the cost of a bike and saving on tax. Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more. Time off to support local charities, with an annual paid Charity Day Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family. Company pension scheme for eligible employees Free on-site parking Up to 38 days of Holiday (pro-rata) Uniform provided #J-18808-Ljbffr
Restaurant Supervisor - Southampton, Hampshire employer: Haskins Garden Centres
Contact Detail:
Haskins Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor - Southampton, Hampshire
✨Tip Number 1
Familiarise yourself with Haskins Garden Centres and their values. Understanding their commitment to customer service and quality will help you align your answers during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare examples from your previous experience as a restaurant supervisor that demonstrate your ability to manage staff and improve operational performance. Be ready to discuss specific situations where you successfully handled challenges in a busy environment.
✨Tip Number 3
Showcase your passion for customer service by sharing stories that highlight your interactions with customers. This will help convey your enthusiasm and dedication to providing an excellent dining experience.
✨Tip Number 4
Research common key performance indicators (KPIs) used in the restaurant industry. Being knowledgeable about these metrics will allow you to speak confidently about how you can contribute to meeting and exceeding them in your role.
We think you need these skills to ace Restaurant Supervisor - Southampton, Hampshire
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Restaurant Supervisor position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in supervisory roles within the restaurant industry. Use bullet points to make it easy to read and focus on achievements that demonstrate your customer service skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for working in a fast-paced environment. Mention specific examples from your previous experience that showcase your ability to lead a team and maintain high standards.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at Haskins Garden Centres
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples from your previous experience where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Restaurant Supervisor, you'll be expected to lead a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed staff in a busy environment, including any training or development initiatives you've implemented.
✨Highlight Your Organisational Skills
Given the fast-paced nature of the role, it's crucial to showcase your organisational abilities. Be ready to talk about how you prioritise tasks and manage time effectively, especially during peak hours in the restaurant.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the restaurant's operations, team dynamics, and expectations for the supervisor role to show your genuine interest in the position.