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- Tasks: Supervise restaurant operations and ensure excellent customer service.
- Company: Join Haskins, a family-owned, award-winning garden centre business.
- Benefits: Generous discounts, health cash plan, cycle scheme, and 28 days annual leave.
- Why this job: Be part of a friendly team and make a real impact on customer experiences.
- Qualifications: Previous experience as a restaurant supervisor and strong communication skills.
- Other info: Enjoy a dynamic work environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
We are recruiting a full time Restaurant Supervisor in our West End Restaurant working 38 hours per week including alternate weekends.
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.
The role of Restaurant Supervisor
Supporting the Restaurant Manager and Supervising the department through its people to deliver excellent customer service, a high-quality food offer and presentation.
Key Responsibilities include:
- Supervising operational performance of the department against key performance indicators
- Ensuring all security procedures are adhered to
- Supporting the Restaurant Manager in the recruitment, training and development of all department staff
- Ensuring Housekeeping standards are maintained to company requirements
About You
This role is well suited to a self-motivated, enthusiastic, and hardworking individual with excellent customer service and communication skills. Being proactive and energetic is essential as this is a busy, fast paced environment. You must have a keen eye for detail, organisational skills, and a flexible attitude. Previous experience as restaurant supervisor is essential.
Benefits:
- Generous Haskins Discount, also eligible to use in Hobbycraft stores.
- Retail discount scheme, saving money on day-to-day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day
- Wellbeing support with internal Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees
- 28 days of annual leave, increasing to 33 days after 12 months service (pro-rata)
Restaurant Supervisor - Full Time - West End Restaurant employer: Haskins Garden Centres
Contact Detail:
Haskins Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor - Full Time - West End Restaurant
✨Tip Number 1
Get to know the restaurant scene in the West End! Visit local spots, chat with staff, and understand what makes a great dining experience. This knowledge will help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees of Haskins on LinkedIn. A friendly chat can give you insider tips and maybe even a referral, which can be a game changer.
✨Tip Number 3
Prepare for your interview by practising common questions for restaurant supervisors. Think about how you’d handle busy shifts, train new staff, and maintain high standards. We want you to shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Haskins. Let’s get you that job!
We think you need these skills to ace Restaurant Supervisor - Full Time - West End Restaurant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer service shine through. We want to see that you genuinely care about creating a great experience for our guests!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in supervisory roles. We love seeing how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Be Yourself: We’re all about personality here at Haskins! Don’t hesitate to let your sense of humour and enthusiasm come across in your application. We want to know the real you!
Apply Through Our Website: For the best chance of joining our friendly team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Haskins Garden Centres
✨Know the Company
Before your interview, take some time to research Haskins and its values. Understand their commitment to customer service and how they operate their restaurants. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Experience
Be ready to discuss your previous experience as a restaurant supervisor. Highlight specific examples where you improved service or trained staff. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to see your impact.
✨Demonstrate Your Customer Service Skills
Since excellent customer service is key for this role, prepare to share stories that showcase your ability to handle difficult situations or exceed customer expectations. Think about times when you went above and beyond to ensure a great dining experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the restaurant is the right fit for you.
