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For Companies At a Glance
- Tasks: Assist customers, drive sales, and maintain product presentation in our Outdoor department.
- Company: Join Haskins, a family-owned, award-winning garden centre business.
- Benefits: Enjoy retail discounts, health plans, charity days, and a supportive work environment.
- Why this job: Be part of a passionate team delivering excellent customer service in a vibrant setting.
- Qualifications: Enthusiastic individuals with great customer service skills; retail experience is a plus.
- Other info: Opportunity for personal growth and community involvement through charity support.
The predicted salary is between 25000 - 30000 £ per year.
We are recruiting a Retail Assistant in our Outdoor department on a Full-Time, Permanent basis, working 38 hours per week including alternate weekends. Pay rate up to £12.21 per hour.
The role of Retail Assistant involves welcoming customers to the centre and helping with questions or queries across a wide variety of Indoor and Outdoor product ranges. Retail Assistants “Go the extra mile” to drive sales and achieve department goals whilst maintaining product condition, presentation, and stock levels within inventory control procedures. This role can be physically demanding and involves some heavy lifting.
Key Responsibilities include:
- Process POS (Point of Sale)
- Sales ordering and till operation
- Replenishing stock
- Display and merchandising
- Lifting compost
About You
This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Based in the Seasonal and Sundries Department, you will offer excellent service and provide information on the wide range of products. Previous retail experience is desirable.
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, which is why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have an eagerness to learn, and want to be part of a leading business, we want you to join our team.
Our employee benefits package includes:
- Retail discounts, saving money on day-to-day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day.
- Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees.
Outdoor Retail Assistant - Full-Time - Forest Lodge Garden Centre employer: Haskins Garden Centres
Contact Detail:
Haskins Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outdoor Retail Assistant - Full-Time - Forest Lodge Garden Centre
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Haskins and their values. This will help you connect with the team and show that you're genuinely interested in being part of their family-owned business.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone the extra mile. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and ready to work in a retail environment. A smart appearance can make a great first impression!
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to our careers page and submit your application directly. It shows initiative and helps us keep track of your application!
We think you need these skills to ace Outdoor Retail Assistant - Full-Time - Forest Lodge Garden Centre
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to go the extra mile for our customers!
Tailor Your Experience: Make sure to highlight any previous retail experience you have, especially if it involves outdoor products or customer service. We love seeing how your background fits with what we do at Forest Lodge Garden Centre.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Haskins Garden Centres
✨Know Your Products
Before the interview, take some time to familiarise yourself with the types of products sold at the Forest Lodge Garden Centre. Being able to discuss specific items or categories shows your enthusiasm and readiness to engage with customers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. This role is all about delivering excellent service, so demonstrating your ability to handle queries and provide solutions will impress the interviewers.
✨Be Ready for Physical Questions
Since the job involves heavy lifting and physical tasks, be prepared to discuss your experience with similar duties. Highlight any relevant roles where you managed stock or performed physically demanding tasks to show you're up for the challenge.
✨Express Your Eagerness to Learn
The company values individuals who are keen to learn and grow. Share your passion for retail and how you’re looking forward to developing your skills in this role. This attitude can set you apart as a candidate who fits well with their team culture.
