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For Companies At a Glance
- Tasks: Assist customers with queries and drive sales in our Seasonal and Sundries department.
- Company: Join a vibrant retail team at Forest Lodge, passionate about plants and customer service.
- Benefits: Enjoy a generous staff discount, pension scheme, and access to free counselling services.
- Other info: Be part of a supportive team and enjoy career growth opportunities in a dynamic environment.
- Why this job: Perfect for those who love plants and want to make a difference in customer experiences.
- Qualifications: Enthusiastic individuals with great customer service skills; retail experience is a plus.
The predicted salary is between 20000 - 25000 ÂŁ per year.
We are recruiting a Retail Assistant to work in our Seasonal and Sundries department on a Full-Time, Permanent basis, working 38 hours per week including alternate weekends.
The role of Plants Retail Assistant involves welcoming customers to the centre and helping with questions or queries across a wide variety of Indoor product ranges. They “Go the extra mile” to drive sales and achieve department goals whilst maintaining product condition, presentation, and stock levels within inventory control procedures. This role can be physically demanding and involves some heavy lifting.
Key Responsibilities include:
- Process POS (Point of Sale)
- Sales ordering and till operation
- Replenishing stock
- Display and merchandising
- Lifting compost
About You
This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Based in the Indoor Sundries Department, you will offer excellent service and provide information on the wide range of Garden Care, Pet Accessories and Wildlife products. Previous retail experience is desirable.
Our employee benefits package includes:
- An Employee Assistance Program (EAP) providing free and confidential counselling and advice to all employees and their immediate family.
- Contributory pension scheme for eligible employees
- Generous Staff Discount Scheme after completion of probationary period
Plants Retail Assistant - Full Time (Including alternate weekends) - Forest Lodge in London employer: Haskins Garden Centres
Contact Detail:
Haskins Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plants Retail Assistant - Full Time (Including alternate weekends) - Forest Lodge in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Forest Lodge. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of a Plants Retail Assistant, especially your customer service experience and ability to handle stock.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also being able to show off your personality. Remember, first impressions count!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Plants Retail Assistant - Full Time (Including alternate weekends) - Forest Lodge in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for plants and customer service shine through. We love seeing candidates who are genuinely excited about the role and can connect with our customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail or customer service. We want to see how your skills align with what we’re looking for in a Plants Retail Assistant.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Haskins Garden Centres
✨Know Your Plants
Brush up on your knowledge of indoor plants and garden care products. Being able to discuss different types of plants and their care will show your enthusiasm and expertise, which is exactly what they’re looking for in a Plants Retail Assistant.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went the extra mile for a customer, as this role emphasises the importance of helping customers with their queries and driving sales.
✨Demonstrate Team Spirit
Since this job involves working with others, be ready to talk about your teamwork experiences. Highlight how you’ve collaborated with colleagues to achieve goals or improve store presentation, as this will resonate well with their expectations.
✨Physical Preparedness
This role can be physically demanding, so it’s good to mention your ability to handle heavy lifting and stay active throughout your shifts. If you have any relevant experience, like working in a similar environment, make sure to bring that up!