At a Glance
- Tasks: Welcome customers, assist with product queries, and ensure a smooth sales process.
- Company: Join Haskins Garden Centres, a family-owned, award-winning business.
- Benefits: Earn up to £12.71 per hour, enjoy generous discounts, and 38 days holiday.
- Other info: Enjoy wellbeing support, charity days, and a company pension scheme.
- Why this job: Be part of a friendly team and enhance customer experiences in a vibrant environment.
- Qualifications: Passion for customer service and a willingness to learn; retail experience is a plus.
The predicted salary is between 12.71 - 12.71 £ per hour.
Pay rate up to £12.71 per hour. We are recruiting a Retail Assistant on a full-time, permanent basis, working 38 hours a week including alternate weekends.
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.
The role of Retail Assistant involves welcoming customers to the centre and helping with questions across a wide variety of Indoor product ranges. They play a crucial role in assisting customers, promoting products, and ensuring a smooth sales process. Based in the Seasonal and Sundries Department, the focus will be on providing excellent service and assisting our customers with their Garden Furniture, BBQs and Outdoor Living products during the Spring and Summer months. In the Autumn & Winter, you will be focused on our Christmas department. This role can be physically demanding, involving some heavy lifting of products such as compost and aggregates.
Key Responsibilities include:
- Greet customers and assist them in finding products that meet their needs.
- Provide detailed information about products, including features and benefits.
- Engage in upselling techniques to maximise sales opportunities.
- Maintain an organised sales floor, ensuring products are well-displayed and stocked.
- Process customer orders and transactions using computer and till systems.
About You
This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Ability to engage with customers and talk passionately about our wide range of products will be key to driving sales and enhancing customer satisfaction. Previous retail or sales experience is desirable.
In return we provide:
- Generous Haskins Discount scheme.
- Up to 38 days of Holiday (pro-rata).
- Retail discounts, save money on day-to-day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day.
- Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees.
- Free on-site parking.
Retail Assistant (Seasonal & Sundries) - Littlehampton, West Sussex employer: Haskins Garden Centres
Haskins Garden Centres is an exceptional employer, offering a vibrant and supportive work culture where customer service excellence is at the heart of everything we do. With generous benefits including up to 38 days of holiday, a comprehensive health cash plan, and opportunities for personal growth, our team members enjoy a fulfilling work environment in the beautiful setting of Littlehampton, West Sussex. Join us to be part of a family-owned business that values its employees and encourages community involvement through paid charity days.
