At a Glance
- Tasks: Welcome customers, assist with product queries, and ensure a smooth sales process.
- Company: Join Haskins, a family-owned garden centre with a friendly team atmosphere.
- Benefits: Enjoy up to £12.71 per hour, generous discounts, and 38 days of holiday.
- Other info: Physical role with opportunities for charity support and wellbeing initiatives.
- Why this job: Be part of a vibrant team and help customers create their dream outdoor spaces.
- Qualifications: Passion for customer service and a willingness to learn; retail experience is a plus.
The predicted salary is between 12.71 - 12.71 £ per hour.
Pay rate up to £12.71 per hour. We are recruiting a Retail Assistant on a full-time, permanent basis, working 38 hours a week including alternate weekends. Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.
The role of Retail Assistant involves welcoming customers to the centre and helping with questions across a wide variety of Indoor product ranges. They play a crucial role in assisting customers, promoting products, and ensuring a smooth sales process. Based in the Seasonal and Sundries Department, the focus will be on providing excellent service and assisting our customers with their Garden Furniture, BBQs and Outdoor Living products during the Spring and Summer months. In the Autumn & Winter, you will be focused on our Christmas department. This role can be physically demanding, involving some heavy lifting of products such as compost and aggregates.
Key Responsibilities include:
- Greet customers and assist them in finding products that meet their needs.
- Provide detailed information about products, including features and benefits.
- Engage in upselling techniques to maximise sales opportunities.
- Maintain an organised sales floor, ensuring products are well-displayed and stocked.
- Process customer orders and transactions using computer and till systems.
About You
This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Ability to engage with customers and talk passionately about our wide range of products will be key to driving sales and enhancing customer satisfaction. Previous retail or sales experience is desirable.
In return we provide:
- Generous Haskins Discount scheme.
- Up to 38 days of Holiday (pro-rata).
- Retail discounts, save money on day-to-day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day.
- Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees.
- Free on-site parking.
Seasonal & Sundries Retail Assistant - Full Time - West End in Hampshire employer: Haskins Garden Centres
Haskins Garden Centres is an exceptional employer, offering a vibrant work culture where customer service excellence is at the heart of everything we do. With generous benefits including up to 38 days of holiday, a comprehensive health cash plan, and opportunities for personal growth, our team members enjoy a supportive environment that values their contributions. Located in the picturesque West End, employees can take pride in being part of a family-owned business that prioritises both employee wellbeing and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal & Sundries Retail Assistant - Full Time - West End in Hampshire
✨Get in Early for Seasonal Opportunities
Retail is all about timing, so keep an eye out for those early seasonal hiring windows. Many shops start ramping up their staff as early as September for the festive rush. Put yourself out there by visiting your favourite stores and chatting with managers about possible openings. You might just land a spot before they even hit the online job boards!
✨Show Off Your Sales Skills
In retail, personality goes a long way! When you're chatting with potential employers, showcase your past customer service experiences and your ability to handle busy floors. If you’ve got experience in sales or dealing with customers, make it a key part of your pitch. Think of it as your secret weapon to landing that seasonal gig!
✨Engage with Local Retail Communities
Get involved in local retail job fairs and community events! Many retailers will host hiring sessions during peak seasons, and these are perfect opportunities to meet company representatives face-to-face. Plus, you’ll start building connections that can help you land future roles. So, grab your best outfit and get out there!
✨Leverage Social Media for Retail Roles
Don’t underestimate the power of social media in your job hunt! Follow your local retailers and engage with their posts—like, comment, or share your favourite items. Companies often announce openings on their social platforms first, so being active can give you a leg up. Remember to mention any relevant retail experience you have in your interactions!
We think you need these skills to ace Seasonal & Sundries Retail Assistant - Full Time - West End in Hampshire
Some tips for your application 🫡
Show Your Passion for Retail:In your application, let your love for retail shine through! We want to see your enthusiasm and any previous retail experiences that make you the perfect fit for the Seasonal & Sundries Retail Assistant - Full Time - West End position at Haskins Garden Centres. Whether it's a past role or a memorable shopping experience that sparked your interest, share those moments!
Highlight Your Customer Service Skills:Customer service is at the heart of retail, especially in a seasonal role like this. Make sure to include specific examples of how you've dealt with customers in the past, resolved issues, or gone above and beyond to make someone’s day. This will show us that you're ready to tackle the bustling holiday season!
Flexibility is Key:For a seasonal role, flexible availability is really important. Mention your availability in your cover letter—highlighting that you're ready to jump in when needed, including during peak times. This can set you apart from other candidates who may have less availability!
Keep It Concise and Relevant:Seasonal roles attract a lot of applicants, so keep your CV sharp and focused. Use bullet points to break down your previous retail experiences and skills so we can quickly see why you'd be a great fit for the Seasonal & Sundries Retail Assistant - Full Time - West End at Haskins Garden Centres. Remember, quality over quantity!
How to prepare for a job interview at Haskins Garden Centres
✨Know Your Products
Brush up on the products or brands that Haskins Garden Centres sells. Customers will be looking for advice, and demonstrating your product knowledge can really make you stand out during the interview. Think about how you can engage with their merchandise and show real enthusiasm for the items they'll be selling this season.
✨Prepare for Scenario-Based Questions
In retail, you'll often face situation-based questions like, 'How would you handle an upset customer?' or 'What would you do if stock runs out during a busy sale?'. Think of specific examples from your experience or past roles to showcase your problem-solving skills and customer service approach.
✨Highlight Your Flexibility
Since this is a seasonal role, Haskins Garden Centres is likely looking for someone who can adapt easily. Be ready to discuss your availability and willingness to work various shifts, especially during peak hours. Showing you're a team player who can jump in where needed will make a great impression!
✨Bring a Can-Do Attitude
As a seasonal employee, you'll be part of a fast-paced environment. Expressing your eagerness to learn and take on new tasks can set you apart. Share any experiences where you've tackled challenges head-on or picked up new skills quickly, making it clear that you're ready for whatever comes your way at Haskins Garden Centres.
