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For Companies At a Glance
- Tasks: Welcome customers and assist with queries on a variety of outdoor products.
- Company: Join Haskins Garden Centres, a family-owned, award-winning business.
- Benefits: Enjoy generous discounts, health plans, and up to 38 days holiday.
- Why this job: Be part of a passionate team and enhance customer experiences in a vibrant environment.
- Qualifications: Customer service skills and a passion for plants are essential.
- Other info: Part-time role with flexible hours and opportunities for personal growth.
Our Retail Assistants welcome customers to the centre and help with questions or queries across a wide variety of Indoor and Outdoor product ranges. They "Go the extra mile" to drive sales and achieve department goals whilst maintaining product condition, presentation, and stock levels within inventory control procedures. Involving some heavy lifting, this role can be physically demanding.
Key Responsibilities
- Process POS (Point of Sale)
- Pricing stock
- Sales ordering and till operation
- Replenishing stock
- Display and merchandising
- General housekeeping duties
We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have an eagerness to learn, and want to be part of a leading business, we want you to join our team. This role is well suited to a self‑motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Based in the Plant Department, you will offer excellent service and provide information on the wide range of products.
Employment Details
We are recruiting a Retail Assistant in our Outdoor Plants department on a part‑time, permanent basis working 28 hours a week across 4 days including alternate weekends. Pay Rate up to £12.21 per hour. Previous horticultural knowledge would be desirable and a passion for plants is required within this role.
About Haskins Garden Centres
Haskins Garden Centres is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.
Benefits
- Generous Company Discount scheme
- Retail discounts, saving money on day‑to‑day spending, days out, and gifts
- Cycle Scheme, helping spread the cost of a bike and saving on tax
- Health Cash Plan, for a small monthly contribution access a 24‑hour online GP service recover costs for dental and optical appointments and more
- Time off to support local charities, with an annual paid Charity Day
- Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family
- Company pension scheme for eligible employees
- Free on‑site parking
- Up to 38 days of Holiday (pro‑ratio)
- Uniform provided
Retail Assistant (Outdoor) - Ferndown, Dorset employer: Haskins Garden Centres
Contact Detail:
Haskins Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Outdoor) - Ferndown, Dorset
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Haskins Garden Centres. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone the extra mile for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show your passion for plants! If you have any horticultural knowledge or a love for gardening, make sure to highlight that. We want to see your enthusiasm shine through, as it’s key to connecting with our customers in the Outdoor Plants department.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your appreciation and keeps you fresh in our minds. Plus, it’s a great way to reiterate your interest in joining our awesome team!
We think you need these skills to ace Retail Assistant (Outdoor) - Ferndown, Dorset
Some tips for your application 🫡
Show Your Passion for Plants: When you're writing your application, let your love for plants shine through! Mention any experience you have with horticulture or gardening, and how it fuels your enthusiasm for the role. We want to see that you're genuinely excited about working in our Outdoor Plants department.
Highlight Customer Service Skills: Since this role is all about delivering excellent customer service, make sure to showcase your relevant skills and experiences. Share examples of how you've gone the extra mile for customers in the past. We value those who can create a great shopping experience!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for our team.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family at Haskins Garden Centres!
How to prepare for a job interview at Haskins Garden Centres
✨Know Your Products
Familiarise yourself with the range of outdoor plants and products offered by the company. Being able to discuss specific items and their care will show your passion for horticulture and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone the extra mile for customers in previous roles. This could be anything from resolving a complaint to providing exceptional service that led to a sale. They want to see your enthusiasm for helping customers!
✨Demonstrate Physical Readiness
Since the role involves heavy lifting, be ready to discuss your physical capabilities. You might even mention any relevant experience that showcases your ability to handle physically demanding tasks.
✨Ask Thoughtful Questions
Prepare some questions about the company culture, team dynamics, or opportunities for growth within the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.