At a Glance
- Tasks: Assist in the restaurant, serving food and drinks while ensuring a great customer experience.
- Company: Join Haskins Garden Centres, a family-owned business with a focus on excellent service.
- Benefits: Enjoy competitive pay, generous discounts, health plans, and up to 38 days holiday.
- Other info: Flexible hours, supportive environment, and opportunities for personal growth.
- Why this job: Be part of a dynamic team where your customer service skills can shine.
- Qualifications: No experience needed; just bring your enthusiasm and a winning smile!
The predicted salary is between 12 - 13 € per hour.
We are recruiting a Restaurant Assistant on a part-time and permanent basis, working 21.75 hours per week (Sundays, Wednesdays, Thursdays).
Previous catering, barista or hospitality experience is preferred but not essential as full training will be provided.
Pay Rate up to £12.71 per hour.
Haskins Garden Centres is a family owned, award winning business, with 5 destination garden centres across the South of England, each with a large restaurant. We thrive on improving service and experience for our customers, that’s why our people are so important to us. If you are passionate about delivering excellent customer service, have an eagerness to learn and be part of a leading business, we want you in our team.
The role of Restaurant Assistant is to provide general assistance within the restaurant which enables us to exceed customer expectations and maximise all sales opportunities. Key Responsibilities include:
- Serving on the food counters
- Making and serving chilled and hot drinks
- Clearing tables
- General housekeeping duties
- Till operation
- Counter Service
- Barista
This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. A winning smile and a courteous manner are both important whether you are serving over the counter or arranging a table for the next customer. Being proactive and energetic is essential as this is a busy fast paced environment.
In return we provide:
- Generous Company Discount scheme.
- Retail discounts, saving money on day-to-day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day.
- Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees.
- Free on-site parking.
- Up to 38 days of Holiday (pro-rata).
- Uniform provided.
Restaurant Assistant - 21.75 hours p/w - Ferndown Restaurant employer: Haskins Garden Centres
Haskins Garden Centres is an exceptional employer, offering a vibrant work culture where your contributions truly matter. With a focus on employee well-being and growth, we provide comprehensive training, generous discounts, and a supportive environment that encourages personal development. Join us in Ferndown, where you can thrive in a dynamic team dedicated to delivering outstanding customer service while enjoying benefits like a health cash plan and ample holiday time.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Assistant - 21.75 hours p/w - Ferndown Restaurant
✨Tip Number 1
Get to know the restaurant vibe! Visit the place, grab a coffee, and soak in the atmosphere. This will help you understand what they value in customer service and give you a leg up during your chat with them.
✨Tip Number 2
Practice your people skills! Role-play with a mate or family member to nail down how you'd handle different customer scenarios. Being able to show off your excellent customer service skills can really make you stand out.
✨Tip Number 3
Be proactive! When you get the chance to chat with the hiring team, ask questions about their service approach and share your ideas. This shows you're genuinely interested and ready to contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our family at Haskins Garden Centres. Let’s get you that job!
We think you need these skills to ace Restaurant Assistant - 21.75 hours p/w - Ferndown Restaurant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re excited about the role and ready to bring a winning smile to our restaurant!
Tailor Your Experience:Even if you don’t have direct experience in hospitality, highlight any relevant skills or experiences. We value eagerness to learn, so share how your past roles have prepared you for this position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. A well-structured application helps us see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Haskins Garden Centres
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Restaurant Assistant. Familiarise yourself with tasks like serving food, making drinks, and clearing tables. This will help you demonstrate your enthusiasm and readiness to jump in.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Even if you don't have direct experience, consider times when you've helped someone or worked in a team.
✨Bring Your Winning Smile
A positive attitude can go a long way in hospitality. Practice your smile and friendly greetings before the interview. Remember, they’re looking for someone who can create a welcoming atmosphere for customers, so let your personality shine!
✨Ask Questions About the Team
Prepare some questions to ask during the interview about the team dynamics and training opportunities. This shows that you're genuinely interested in being part of their family-owned business and eager to learn and grow within the role.
