At a Glance
- Tasks: Assist in the restaurant, serving food and drinks while ensuring a great customer experience.
- Company: Join Haskins Garden Centres, a family-owned, award-winning business with a vibrant team.
- Benefits: Enjoy competitive pay, generous discounts, health plans, and up to 38 days holiday.
- Other info: Flexible hours, supportive environment, and opportunities for personal development.
- Why this job: Be part of a dynamic team where your customer service skills can shine and grow.
- Qualifications: No experience needed; just bring your enthusiasm and a winning smile!
The predicted salary is between 12 - 13 € per hour.
We are recruiting a Restaurant Assistant on a part-time and permanent basis, working 14.25 hours per week (Sundays & Thursdays).
Previous catering, barista or hospitality experience is preferred but not essential as full training will be provided.
Pay Rate up to £12.71 per hour.
Haskins Garden Centres is a family owned, award winning business, with 5 destination garden centres across the South of England, each with a large restaurant. We thrive on improving service and experience for our customers, that’s why our people are so important to us. If you are passionate about delivering excellent customer service, have an eagerness to learn and be part of a leading business, we want you in our team.
The role of Restaurant Assistant is to provide general assistance within the restaurant which enables us to exceed customer expectations and maximise all sales opportunities. Key Responsibilities include:
- Serving on the food counters
- Making and serving chilled and hot drinks
- Clearing tables
- General housekeeping duties
- Till operation
- Counter Service
- Barista
This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. A winning smile and a courteous manner are both important whether you are serving over the counter or arranging a table for the next customer. Being proactive and energetic is essential as this is a busy fast paced environment.
In return we provide:
- Generous Company Discount scheme, retail discounts, saving money on day-to-day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day.
- Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees.
- Free on-site parking.
- Up to 38 days of Holiday (pro-rata).
- Uniform provided.
Restaurant Assistant -14.25 hours p/w - Ferndown Restaurant employer: Haskins Garden Centres
Haskins Garden Centres is an exceptional employer, offering a supportive and family-oriented work environment in Ferndown. With a strong focus on employee well-being, we provide generous benefits including a company discount scheme, health cash plan, and opportunities for personal growth through training and community support initiatives. Join us to be part of a team that values your contributions and fosters a culture of excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Assistant -14.25 hours p/w - Ferndown Restaurant
✨Tip Number 1
Get to know the restaurant vibe! Visit the place, grab a coffee, and soak in the atmosphere. This will help you understand what they value in customer service and give you a leg up during your chat with them.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, try role-playing with a friend or family member. Show off that winning smile and courteous manner – it’ll make you stand out!
✨Tip Number 3
Be proactive! When you’re at the interview, don’t just wait for questions. Share your enthusiasm for learning and how you can contribute to the team. Show them you’re ready to jump in and help out wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find more info about the company culture and benefits that can help you ace that interview.
We think you need these skills to ace Restaurant Assistant -14.25 hours p/w - Ferndown Restaurant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We love seeing candidates who are genuinely excited about the role and eager to learn!
Tailor Your Experience:Even if you don’t have direct experience in hospitality, highlight any relevant skills or experiences that showcase your ability to work in a fast-paced environment. We appreciate transferable skills!
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for friendly, proactive individuals, so a touch of your unique character can really make you stand out.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Haskins Garden Centres
✨Know the Role Inside Out
Before your interview, make sure you understand what a Restaurant Assistant does. Familiarise yourself with the key responsibilities like serving food, making drinks, and clearing tables. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Even if you don't have direct experience, consider times when you've helped someone or worked in a team to achieve a goal.
✨Bring Your Enthusiasm
The restaurant environment can be fast-paced and busy, so it's important to convey your energy and enthusiasm during the interview. Smile, maintain eye contact, and express your eagerness to learn and be part of the team. A positive attitude can go a long way!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how they measure success in the role. This shows that you're engaged and serious about wanting to join their team.
