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- Tasks: Lead a vibrant restaurant team to deliver top-notch customer service and quality food.
- Company: Join Haskins, a family-owned, award-winning garden centre with a friendly atmosphere.
- Benefits: Enjoy generous discounts, health plans, cycle schemes, and 28 days annual leave.
- Why this job: Be part of a dynamic team where your leadership makes a real difference.
- Qualifications: Previous experience as a restaurant supervisor and excellent communication skills required.
- Other info: Flexible hours, charity support, and opportunities for personal growth await you.
The predicted salary is between 25000 - 30000 £ per year.
We are recruiting a full time Restaurant Shift Leader in our Forest Lodge Restaurant working 38 hours per week including alternate weekends.
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.
The role of Restaurant Shift Leader involves supporting the Restaurant Manager and supervising the department through its people to deliver excellent customer service, a high-quality food offer and presentation.
Key Responsibilities include:
- Pro-actively supervising department staffing levels
- Supervising operational performance of the department against key performance indicators
- Ensuring all security procedures are adhered to
- Supporting the Restaurant Manager in the recruitment, training and development of all department staff
- Ensuring Housekeeping standards are maintained to company requirements
About You
This role is well suited to a self-motivated, enthusiastic, and hardworking individual with excellent customer service and communication skills. Being proactive and energetic is essential as this is a busy, fast paced environment. You must have a keen eye for detail, organisational skills, and a flexible attitude. Previous experience as restaurant supervisor is essential.
In return we provide:
- Generous Haskins Discount, also eligible to use in Hobbycraft stores.
- Retail discount scheme, saving money on day-to-day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day
- Wellbeing support with internal Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees
- 28 days of annual leave, increasing to 33 days after 12 months service (pro-rata)
Restaurant Shift Leader - Full Time - Forest Lodge Restaurant in Farnham employer: Haskins Garden Centres
Contact Detail:
Haskins Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Shift Leader - Full Time - Forest Lodge Restaurant in Farnham
✨Tip Number 1
Get to know the restaurant scene! Visit local eateries, chat with staff, and understand what makes a great dining experience. This will help you stand out in interviews by showing your passion for the industry.
✨Tip Number 2
Network like a pro! Connect with current employees at Haskins or similar establishments on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Haskins. Don’t miss out!
We think you need these skills to ace Restaurant Shift Leader - Full Time - Forest Lodge Restaurant in Farnham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a great experience for our customers.
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles in restaurant supervision. We love seeing how your skills match what we’re looking for, so don’t be shy about showcasing your achievements!
Be Yourself: We’re all about personality here at Haskins! Don’t hesitate to let your unique voice come through in your application. A bit of humour and authenticity can go a long way in making you stand out.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application quickly and can get back to you as soon as possible!
How to prepare for a job interview at Haskins Garden Centres
✨Know the Company
Before your interview, take some time to research Haskins Garden Centres. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Restaurant Shift Leader, excellent customer service is key. Prepare examples from your previous experience where you went above and beyond for customers. Highlighting these moments will demonstrate your passion for delivering exceptional service.
✨Demonstrate Leadership Qualities
Since you'll be supervising staff, it's important to showcase your leadership skills. Think of situations where you've successfully led a team or resolved conflicts. Be ready to discuss how you motivate others and maintain high standards in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're engaged and serious about contributing to the restaurant's success.