At a Glance
- Tasks: Welcome customers, assist with product queries, and ensure a smooth sales process.
- Company: Join Haskins, a family-owned, award-winning garden centre business.
- Benefits: Earn up to £12.71 per hour, enjoy generous discounts, and up to 38 days holiday.
- Other info: Enjoy wellbeing support, charity days, and a company pension scheme.
- Why this job: Be part of a friendly team and enhance customer experiences in a vibrant retail environment.
- Qualifications: Passion for customer service and a willingness to learn; retail experience is a plus.
The predicted salary is between 26500 - 26500 £ per year.
We are recruiting a Retail Assistant on a permanent, full time basis, working 38 hours a week including alternate weekends.
Pay rate up to £12.71 per hour.
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.
The role of Retail Assistant involves welcoming customers to the centre and helping with questions across a wide variety of Indoor product ranges. They play a crucial role in assisting customers, promoting products, and ensuring a smooth sales process. Based in the Seasonal and Sundries Department, the focus will be on providing excellent service and assisting our customers with their Garden Furniture, BBQs and Outdoor Living products during the Spring and Summer months. In the Autumn & Winter, you will be focused on our Christmas department.
Key Responsibilities include:
- Greet customers and assist them in finding products that meet their needs.
- Provide detailed information about products, including features and benefits.
- Engage in upselling techniques to maximise sales opportunities.
- Maintain an organised sales floor, ensuring products are well-displayed and stocked.
- Process customer orders and transactions using computer and till systems.
About You: This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Ability to engage with customers and talk passionately about our wide range of products will be key to driving sales and enhancing customer satisfaction. Previous retail or sales experience is desirable.
In return we provide:
- Generous Haskins Discount scheme.
- Up to 38 days of Holiday (pro-rata).
- Retail discounts, save money on day-to-day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day.
- Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees.
- Free on-site parking.
Locations
Seasonal & Sundries - Retail Assistant - Full Time (including alternate weekends) - Farnham, Surrey employer: Haskins Garden Centres
Haskins Garden Centres is an exceptional employer, offering a vibrant work culture where customer service excellence is at the heart of everything we do. With generous benefits including up to 38 days of holiday, a comprehensive discount scheme, and a strong focus on employee wellbeing and growth, we ensure our team members feel valued and supported. Join us in Farnham, Surrey, where you can thrive in a friendly environment while making a meaningful impact on our customers' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal & Sundries - Retail Assistant - Full Time (including alternate weekends) - Farnham, Surrey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Haskins Garden Centres. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their family vibe.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you’ve gone above and beyond. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent Haskins well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Haskins Garden Centres!
We think you need these skills to ace Seasonal & Sundries - Retail Assistant - Full Time (including alternate weekends) - Farnham, Surrey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We love candidates who are eager to learn and share their passion for our products, so don’t hold back!
Tailor Your CV:Make sure your CV highlights any relevant retail or sales experience you have. We want to see how your skills align with the role of Retail Assistant, so customise it to fit what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Haskins Garden Centres
✨Know Your Products
Familiarise yourself with the range of products Haskins offers, especially in the Seasonal and Sundries Department. Being able to discuss features and benefits of items like garden furniture and BBQs will show your enthusiasm and readiness to assist customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you engaged with customers, resolved issues, or upsold products. This will demonstrate your ability to connect with customers and enhance their shopping experience.
✨Be Ready for Physical Demands
Since the role involves some heavy lifting, be prepared to discuss your physical capabilities. You might want to mention any relevant experience that showcases your ability to handle physically demanding tasks while maintaining a positive attitude.
✨Emphasise Your Team Spirit
Haskins values a friendly and happy team environment. Be ready to talk about how you work well in a team, share a laugh, and contribute to a positive workplace culture. This will align with their focus on creating a supportive atmosphere for both staff and customers.
