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- Tasks: Serve food and beverages, maintain high standards, and lead shifts when needed.
- Company: Join Haskins, a family-owned, award-winning garden centre with a vibrant restaurant.
- Benefits: Enjoy generous discounts, health plans, and 28 days of annual leave.
- Other info: Opportunities for personal growth and community support through charity initiatives.
- Why this job: Be part of a friendly team delivering exceptional customer service in a fast-paced environment.
- Qualifications: Previous hospitality experience and a passion for customer service are preferred.
The predicted salary is between 27000 - 28000 £ per year.
We are recruiting a Senior Restaurant Assistant on a permanent basis working 38 hours per week including alternate weekends. Pay rate is up to £12.96 per hour.
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have a sense of humour and an eagerness to learn, we want you to join our friendly, happy team.
The role of Senior Restaurant Assistant:
- Our Senior Restaurant Assistants are role models for exceptional customer service standards, ensuring customers are served politely and efficiently.
- Previous catering/hospitality experience would be preferred, along with a proven and sound knowledge of customer service.
Key Responsibilities include:
- Serving Food and Beverages
- Maintaining Housekeeping standards
- Till operation
- Training colleagues
- Lead shifts in absence of manager
- Compliance of health and safety and food handling policies
About You:
This role is well suited to a self-motivated, enthusiastic, and hardworking individual. Excellent customer service skills and a courteous manner are both important whether you are serving over the counter or arranging a table for the next customer. Being proactive and motivated is essential as this is a busy fast paced environment. Previous catering or hospitality experience is preferred.
In return we provide:
- Generous Haskins Discount, also eligible to use in Hobbycraft stores.
- Retail discount scheme, saving money on day-to-day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day.
- Wellbeing support with internal Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees.
- 28 days of annual leave, increasing to 33 days after 12 months service (pro-rata).
Senior Restaurant Assistant - Full Time (Including Alternate Weekends) - Snowhill Restaurant in Crawley employer: Haskins Garden Centres
Contact Detail:
Haskins Garden Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Restaurant Assistant - Full Time (Including Alternate Weekends) - Snowhill Restaurant in Crawley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haskins Garden Centres online. Understanding their values and what they stand for will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service experience.
✨Tip Number 3
Show off your personality! Haskins is looking for someone with a sense of humour and enthusiasm. Don’t be afraid to let your character shine through during the interview – it’s all about making a connection!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Senior Restaurant Assistant - Full Time (Including Alternate Weekends) - Snowhill Restaurant in Crawley
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service right from the start! In your application, share specific examples of how you've gone above and beyond to make someone's day better. We love a good story!
Tailor Your CV: Make sure your CV is tailored to the Senior Restaurant Assistant role. Highlight any relevant experience in catering or hospitality, and don’t forget to mention your customer service skills. We want to know why you’re the perfect fit for our team!
Be Yourself: We’re looking for genuine personalities who can bring a sense of humour and warmth to our restaurant. Don’t be afraid to let your personality shine through in your application – we want to get to know the real you!
Apply Through Our Website: For the best chance of joining our friendly team, make sure to apply directly through our website. It’s super easy, and we’ll be able to review your application quickly. We can’t wait to hear from you!
How to prepare for a job interview at Haskins Garden Centres
✨Know the Company
Before your interview, take some time to research Haskins Garden Centres. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Senior Restaurant Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure a positive dining experience.
✨Demonstrate Team Leadership
Since you'll be leading shifts in the absence of a manager, highlight any previous leadership or training experiences. Share specific instances where you successfully guided a team or trained new colleagues, showcasing your ability to motivate and support others.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during your interview. Think about how you would handle various situations, such as managing busy periods or ensuring compliance with health and safety standards. Practising these responses can help you feel more confident and prepared.