At a Glance
- Tasks: Serve delicious food and drinks while keeping the café buzzing with energy.
- Company: Join a family-owned, award-winning garden centre with a vibrant restaurant.
- Benefits: Enjoy competitive pay, generous discounts, and up to 38 days of holiday.
- Other info: Full training provided in a fast-paced, supportive environment.
- Why this job: Be part of a fun team that values excellent customer service and personal growth.
- Qualifications: No experience needed; just bring your enthusiasm and a winning smile!
The predicted salary is between 25000 - 27000 £ per year.
About the role
Restaurant Assistant - 33 hours per week (including alternative weekends) - Copthorne, Crawley.
Responsibilities:
- Serving on the food counters
- Making and serving chilled and hot drinks
- Clearing tables
- General housekeeping duties
- Till operation
- Counter Service
- Barista
We thrive on improving service and experience for our customers, that's why our people are so important to us. If you are passionate about delivering excellent customer service, have an eagerness to learn and be part of a leading business, we want you in our team. This role is well suited to a self‑motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. A winning smile and a courteous manner are both important whether you are serving over the counter or arranging a table for the next customer. Being proactive and energetic is essential as this is a busy fast paced environment. Previous catering, barista or hospitality experience is preferred but not essential as full training will be provided.
Pay Rate: up to £12.71 per hour.
Haskins Garden Centres is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.
Benefits:
- Generous Company Discount scheme.
- Retail discounts, saving money on day‑to‑day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24‑hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day.
- Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees.
- Free on‑site parking.
- Up to 38 days of Holiday (pro‑rata).
- Uniform provided.
Barista & Counter Service Specialist in Copthorne employer: Haskins Garden Centres
Haskins Garden Centres is an exceptional employer, offering a vibrant work culture where your passion for customer service can truly shine. With generous benefits including a Company Discount scheme, health cash plan, and opportunities for personal growth, you will thrive in a supportive environment that values your contributions. Located in the picturesque Copthorne, Crawley, our family-owned business not only prioritises employee wellbeing but also encourages community involvement through paid charity days.
StudySmarter Expert Advice🤫
We think this is how you could land Barista & Counter Service Specialist in Copthorne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Haskins Garden Centres. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your enthusiasm! When you come in for your interview, let your passion for the role shine through. A winning smile and a positive attitude can go a long way in a busy environment like ours, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and keen to join our team at Haskins Garden Centres.
We think you need these skills to ace Barista & Counter Service Specialist in Copthorne
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love delivering excellent customer service. Share any experiences where you've gone the extra mile for a customer – it really helps us see your enthusiasm!
Be Yourself:We want to get to know the real you! Use your own voice in your application and don’t be afraid to show your personality. A winning smile and a courteous manner are key, so let that shine through in your writing.
Highlight Your Eagerness to Learn:Even if you don’t have previous experience in catering or as a barista, tell us about your eagerness to learn. We value self-motivated individuals who are ready to pick up new skills, so make sure to mention your willingness to grow with us.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can start the process of welcoming you to our team!
How to prepare for a job interview at Haskins Garden Centres
✨Know Your Customer Service Basics
Brush up on the key principles of excellent customer service. Think about how you can create a welcoming atmosphere and handle difficult situations with grace. Be ready to share examples from your past experiences, even if they’re not directly related to hospitality.
✨Show Off Your Enthusiasm
This role is all about energy and passion! Make sure to convey your eagerness to learn and be part of the team. A genuine smile and positive attitude can go a long way in making a great impression during the interview.
✨Familiarise Yourself with the Menu
Even if you haven’t worked as a barista before, take some time to research common drinks and food items that might be served. This shows initiative and helps you engage in conversation about what you could bring to the role.
✨Prepare for a Fast-Paced Environment
Since this job involves working in a busy setting, think about how you manage stress and stay organised. Be prepared to discuss how you handle multitasking and keeping a cool head when things get hectic.
