At a Glance
- Tasks: Provide top-notch customer service and support at the till point.
- Company: Family-owned garden centre with a friendly atmosphere.
- Benefits: Generous staff discount, pension scheme, and employee assistance programme.
- Why this job: Join a supportive team and make customers smile every day.
- Qualifications: Good customer service skills and a warm personality.
- Other info: Full training provided and flexible part-time hours.
The predicted salary is between 11 - 16 £ per hour.
A family-owned garden centre business is seeking a part-time Customer Service Assistant to provide excellent customer service and support at the till point. The role includes processing sales, handling customer enquiries, and assisting with packing.
Ideal candidates will have good customer service skills and a warm personality. Full training will be provided, and employee benefits include an assistance program, a contributory pension scheme, and a generous staff discount after probation.
Weekend Customer Service Specialist (Part-Time) in Surrey employer: Haskins Garden Centres Ltd
Contact Detail:
Haskins Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Customer Service Specialist (Part-Time) in Surrey
✨Tip Number 1
Make sure to research the garden centre before your interview. Knowing about their products and values will show that you're genuinely interested in the role and can help you connect with the team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations at the till point or with customer enquiries. This will help you feel more confident during the interview.
✨Tip Number 3
Don’t forget to showcase your warm personality! Be friendly and approachable during your interactions, as this is key for a Customer Service Specialist role. Let your passion for helping others shine through!
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to join our family, so take advantage of our online application system to get your foot in the door.
We think you need these skills to ace Weekend Customer Service Specialist (Part-Time) in Surrey
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm personality shine through! We want to see who you are beyond your skills, so don’t be afraid to add a personal touch that reflects your enthusiasm for customer service.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any previous experience in customer service and how it relates to the tasks mentioned in the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Weekend Customer Service Specialist role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Haskins Garden Centres Ltd
✨Know the Company
Before your interview, take some time to research the family-owned garden centre. Understand their values, products, and what makes them unique. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role focuses on customer service, be ready to share specific examples from your past experiences. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your ability to provide excellent service.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle an unhappy customer or how you prioritise tasks during busy periods. Practising your responses can help you feel more confident and articulate during the interview.
✨Bring Your Warm Personality
The job description highlights the importance of a warm personality. During the interview, let your friendly nature shine through. Smile, maintain eye contact, and engage with the interviewer to create a positive impression that aligns with the company’s values.