Plants Retail Assistant - Full Time (Including alternate weekends) - Forest Lodge in Surrey
Plants Retail Assistant - Full Time (Including alternate weekends) - Forest Lodge

Plants Retail Assistant - Full Time (Including alternate weekends) - Forest Lodge in Surrey

Surrey Full-Time 20000 - 25000 £ / year (est.) No home office possible
Haskins Garden Centres Ltd

At a Glance

  • Tasks: Assist customers with indoor products and drive sales in a vibrant retail environment.
  • Company: Join a passionate team at a leading garden centre.
  • Benefits: Enjoy a generous staff discount, pension scheme, and employee support programme.
  • Other info: Be part of a dynamic team with opportunities for growth and learning.
  • Why this job: Perfect for those who love plants and want to make a difference in customer experiences.
  • Qualifications: Enthusiastic individuals with great customer service skills; retail experience is a plus.

The predicted salary is between 20000 - 25000 £ per year.

We are recruiting a Retail Assistant to work in our Seasonal and Sundries department on a Full-Time, Permanent basis, working 38 hours per week including alternate weekends.

The role of Plants Retail Assistant involves welcoming customers to the centre and helping with questions or queries across a wide variety of Indoor product ranges. They “Go the extra mile” to drive sales and achieve department goals whilst maintaining product condition, presentation, and stock levels within inventory control procedures. Involving some heavy lifting, this role can be physically demanding.

Key Responsibilities include:

  • Process POS (Point of Sale) Sales ordering and till operation
  • Replenishing stock
  • Display and merchandising
  • Lifting compost

About You

This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Based in the Indoor Sundries Department, you will offer excellent service and provide information on the wide range of Garden Care, Pet Accessories and Wildlife products. Previous retail experience is desirable.

Our employee benefits package includes:

  • An Employee Assistance Program (EAP) providing free and confidential counselling and advice to all employees and their immediate family.
  • Contributory pension scheme for eligible employees
  • Generous Staff Discount Scheme after completion of probationary period

Plants Retail Assistant - Full Time (Including alternate weekends) - Forest Lodge in Surrey employer: Haskins Garden Centres Ltd

At Forest Lodge, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and customer service excellence. Our employees enjoy a comprehensive benefits package, including an Employee Assistance Program and a generous staff discount scheme, alongside opportunities for personal growth and development in the vibrant retail environment of our Seasonal and Sundries department. Join us to be part of a dedicated team that goes the extra mile for our customers while enjoying a fulfilling career in a dynamic setting.
Haskins Garden Centres Ltd

Contact Detail:

Haskins Garden Centres Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Plants Retail Assistant - Full Time (Including alternate weekends) - Forest Lodge in Surrey

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Forest Lodge. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.

Tip Number 2

Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone the extra mile. Be ready to share these stories during your interview to demonstrate your enthusiasm and capability.

Tip Number 3

Dress the part! When you show up for your interview, make sure you look presentable and professional. A smart appearance can make a great first impression and shows that you take the opportunity seriously.

Tip Number 4

Apply through our website! We want to see your application come through directly. It makes it easier for us to track and review your details, plus you’ll be one step closer to joining our fantastic team at Forest Lodge!

We think you need these skills to ace Plants Retail Assistant - Full Time (Including alternate weekends) - Forest Lodge in Surrey

Customer Service Skills
Sales Skills
Product Knowledge
Inventory Control
Point of Sale (POS) Operation
Merchandising
Stock Replenishment
Physical Stamina
Self-Motivation
Enthusiasm
Hardworking Attitude
Communication Skills
Teamwork

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for plants and customer service shine through. We want to see that you're excited about the role and ready to help our customers with their gardening needs!

Tailor Your CV: Make sure to customise your CV to highlight any relevant retail experience or skills that match the job description. We love seeing how your background fits with what we’re looking for in a Plants Retail Assistant.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Haskins Garden Centres Ltd

Know Your Products

Familiarise yourself with the indoor product ranges, especially garden care and pet accessories. Being able to discuss these products confidently will show your enthusiasm and knowledge, which is key for a Plants Retail Assistant.

Showcase Your Customer Service Skills

Prepare examples of how you've gone the extra mile for customers in previous roles. This could be anything from resolving a complaint to providing exceptional service that led to a sale. Highlighting these experiences will demonstrate your suitability for the role.

Be Ready for Physical Demands

Since the job involves heavy lifting and physical tasks, be prepared to discuss your ability to handle these responsibilities. You might want to mention any relevant experience or how you stay fit and active to manage the demands of the role.

Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Plants Retail Assistant - Full Time (Including alternate weekends) - Forest Lodge in Surrey
Haskins Garden Centres Ltd
Location: Surrey

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