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- Tasks: Lead a vibrant restaurant team and ensure top-notch customer service.
- Company: Join Haskins, a family-owned, award-winning garden centre business.
- Benefits: Enjoy generous discounts, health plans, and up to 38 days of holiday.
- Why this job: Be part of a friendly team and make a real difference in customer experiences.
- Qualifications: Proven leadership skills and experience in high-volume hospitality management.
- Other info: Support local charities and access wellbeing resources for you and your family.
The predicted salary is between 31000 - 43400 £ per year.
Assistant Restaurant Manager
We are looking to hire a full-time, permanent Assistant Restaurant Manager at our West End Garden Centre, working 38 hours per week including alternate weekends.
Salary from £31,000 per annum D.O.E.
Haskins Garden Centres is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant.
The role of Assistant Restaurant Manager
As an Assistant Restaurant Manager, you will assist the Restaurant General Manager in leading a large restaurant team and offering excellent customer service.
You will lead and motivate staff to achieve excellent service and effective product display and presentation that actively contributes towards the achievement of budgeted sales and margins.
You will be required to manage and deliver the induction and training of all new catering staff as well as identifying individuals needs and actively supporting learning and development plans.
Key Responsibilities Include
- Management of Sickness and Absence
- Customer Service Training
- Developing training plans and sign off completed tasks
- Ensuring processes and documentation kept up to date in line with Audit expectations
- Effectively dealing with complaints
- Recruitment and induction of Restaurant staff
About You
This role is ideal for an individual that demonstrates outstanding leadership skills and has previous large volume & high turnover catering/hospitality related management experience. Excellent customer service & communication skills are essential with a working knowledge of health & safety/food hygiene legislation also required.
In Return We Provide
- Generous Company Discount scheme.
- Retail discounts, saving money on day-to-day spending, days out, and gifts.
- Cycle Scheme, helping spread the cost of a bike and saving on tax.
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more.
- Time off to support local charities, with an annual paid Charity Day
- Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
- Company pension scheme for eligible employees
- Free on-site parking
- Up to 38 days of Holiday (pro-rata)
- Uniform provided
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Restaurant Assistant Manager - West End Restaurant employer: Haskins Garden Centres Ltd
Contact Detail:
Haskins Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Assistant Manager - West End Restaurant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Haskins Garden Centres online and see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their friendly team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your leadership skills and customer service experience, as these are key for the Assistant Manager role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Restaurant Assistant Manager - West End Restaurant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for our customers.
Tailor Your CV: Make sure your CV highlights your relevant experience in hospitality management. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements!
Be Yourself: We’re all about a friendly and happy team, so don’t be afraid to let your personality come through in your application. A sense of humour can go a long way in the hospitality industry, and we appreciate authenticity.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at Haskins Garden Centres Ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with Haskins Garden Centres and their values. Research their restaurants, menu offerings, and customer service approach. This will help you demonstrate your passion for the role and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, leadership is key. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. Highlight your ability to train staff and improve customer service, as these are crucial for the role.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with complaints or managing sickness and absence. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.