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- Tasks: Assist customers in our Outdoor Plants department and drive sales through excellent service.
- Company: Join Haskins, a family-owned, award-winning garden centre business.
- Benefits: Earn up to ÂŁ12.21 per hour with retail discounts and health cash plans.
- Why this job: Be part of a passionate team and enhance your customer service skills.
- Qualifications: Enthusiasm for plants and strong customer service skills are essential.
- Other info: Enjoy flexible hours, charity support, and opportunities for personal growth.
We are recruiting a Retail Assistant in our Outdoor Plants department on a part-time, permanent basis working 28 hours a week across 4 days including alternate weekends. Previous horticultural knowledge would be desirable and a passion for plants is required within this role. Pay Rate up to ÂŁ12.21 per hour.
Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, that’s why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have an eagerness to learn, and want to be part of a leading business, we want you to join our team.
The role of Retail Assistant involves welcoming customers to the centre and helping with questions or queries across a wide variety of Indoor and Outdoor product ranges. They “Go the extra mile” to drive sales and achieve department goals whilst maintaining product condition, presentation, and stock levels within inventory control procedures. Involving some heavy lifting, this role can be physically demanding.
This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Based in the Plant Department, you will offer excellent service and provide information on the wide range of products.
Key Responsibilities include:
- Process POS (Point of Sale) Sales ordering and till operation
- Replenishing stock
- Display and merchandising
- Retail discounts, saving money on day-to-day spending, days out, and gifts
- Cycle Scheme, helping spread the cost of a bike and saving on tax
- Health Cash Plan, for a small monthly contribution access a 24-hour online GP service recover costs for dental and optical appointments and more
- Time off to support local charities, with an annual paid Charity Day
- Wellbeing support with Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family
- Company pension scheme for eligible employees
Retail Assistant (Outdoor) - Ferndown employer: Haskins Garden Centres Ltd
Contact Detail:
Haskins Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant (Outdoor) - Ferndown
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Haskins and their values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone the extra mile for a customer. Being able to share these stories will highlight your passion for excellent service.
✨Tip Number 3
Show off your horticultural knowledge! If you have any experience or interest in plants, make sure to mention it during your chat. It’ll set you apart as someone who’s not just looking for a job, but is excited about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Retail Assistant (Outdoor) - Ferndown
Some tips for your application 🫡
Show Your Passion for Plants: Make sure to highlight your love for plants and any horticultural knowledge you have. We want to see that you're genuinely excited about working in our Outdoor Plants department!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific experiences that showcase your customer service skills and how you can 'go the extra mile' for our customers.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Haskins!
How to prepare for a job interview at Haskins Garden Centres Ltd
✨Know Your Plants
Brush up on your horticultural knowledge before the interview. Familiarise yourself with common outdoor plants and their care requirements. This will show your passion for the role and help you answer questions confidently.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went the extra mile for a customer, as this aligns perfectly with what the company values.
✨Show Enthusiasm
Let your passion for plants and gardening shine through during the interview. Share your personal experiences or projects related to gardening, as this can make you stand out as a candidate who truly cares about the role.
✨Be Ready for Physical Demands
Since the role involves heavy lifting and physical activity, be prepared to discuss your ability to handle these tasks. Mention any relevant experience or fitness activities that demonstrate your capability to meet the job's demands.