At a Glance
- Tasks: Assist customers, manage stock, and drive sales in our vibrant retail environment.
- Company: Join a friendly team at Forest Lodge, passionate about plants and customer service.
- Benefits: Enjoy a generous staff discount, pension scheme, and access to counselling support.
- Other info: Flexible part-time hours with opportunities for growth in a supportive team.
- Why this job: Perfect for those who love plants and want to make a difference in customer experiences.
- Qualifications: Enthusiastic individuals with great customer service skills; retail experience is a plus.
The predicted salary is between 10 - 12 ÂŁ per hour.
We are recruiting a Retail Assistant to work in our Seasonal and Sundries department on a Part-Time, Permanent basis, working 20 hours per week.
The role of Retail Assistant involves welcoming customers to the centre and helping with questions or queries across a wide variety of Indoor product ranges. Retail Assistants “Go the extra mile” to drive sales and achieve department goals whilst maintaining product condition, presentation, and stock levels within inventory control procedures. This role can be physically demanding and involves some heavy lifting.
Key Responsibilities include:
- Process POS (Point of Sale) Sales ordering and till operation
- Replenishing stock
- Display and merchandising
- Lifting compost
About You
This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn. Based in the Indoor Sundries Department, you will offer excellent service and provide information on the wide range of Garden Care, Pet Accessories and Wildlife products. Previous retail experience is desirable.
Our employee benefits package includes:
- An Employee Assistance Program (EAP) providing free and confidential counselling and advice to all employees and their immediate family.
- Contributory pension scheme for eligible employees
- Generous Staff Discount Scheme after completion of probationary period
Plants Retail Assistant - Part Time (20 hours) - Forest Lodge in Farnham employer: Haskins Garden Centres Ltd
Contact Detail:
Haskins Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plants Retail Assistant - Part Time (20 hours) - Forest Lodge in Farnham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Forest Lodge and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone the extra mile. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart but comfortable. You want to look professional while also being ready for a role that might involve some heavy lifting.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and keen to join the team at Forest Lodge.
We think you need these skills to ace Plants Retail Assistant - Part Time (20 hours) - Forest Lodge in Farnham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for plants and customer service shine through. We love seeing candidates who are genuinely excited about the role and can connect with our customers.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in retail or customer service. We want to see how your skills align with what we’re looking for in a Plants Retail Assistant.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Haskins Garden Centres Ltd
✨Know Your Plants
Brush up on your knowledge of indoor plants and garden care products. Being able to discuss different types of plants, their care requirements, and how they can enhance a customer's home will show your enthusiasm and expertise.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went the extra mile for a customer, as this role is all about creating a positive shopping experience.
✨Demonstrate Team Spirit
Retail is all about teamwork! Be ready to share experiences where you collaborated with colleagues to achieve sales goals or improve store presentation. This will highlight your ability to work well in a team environment.
✨Physical Preparedness
Since the role involves heavy lifting, it’s good to mention your physical readiness for the job. You might want to talk about any relevant experience that shows you can handle the demands of the position, like lifting stock or managing inventory.