Sr. Solutions Engineer

The Solutions Engineering team serves as the primary technical resource and internal advocate for all Customers at HashiCorp. Through consultative engagement, we identify our Customers’ challenges and business requirements, leveraging our product expertise to propose solutions that meet their needs. As trusted technical advisors, we work closely with our Customers to help them achieve their target outcomes and realize the full value of the HashiCorp solutions they’ve implemented.

What you’ll do (responsibilities)

• Serve as Trusted Advisor: Act as a trusted advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle.
• Exhibit Strong Communication Skills: Influence decisions through effective presentations, demos, technical engagements, and workshops.
• Understand the Customer’s Journey: Guide customers through a value realization journey aligned to their strategic priorities.
• Prove Business Value: Demonstrate the business value of HashiCorp solutions in solving the customer’s business problems.
• Contribute to Customer Success: Participate in activities such as customer QBRs, cadence calls, and advanced roadmap sessions.
• Drive Expansion and Adoption: Seek to drive expansion within current product lines and promote the adoption of multi-product integrated solutions.
• Partner with Cross-Functional Teams: Collaborate with teams such as Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering.
• Provide Authoritative Guidance: Offer authoritative guidance on DevOps concepts and related technologies.
• Maintain Technology Expertise: Establish and maintain a deep understanding of the HashiCorp portfolio and the competitive landscape.

What you’ll need (basic qualifications)

• Experience: 4+ years in a Technical Pre-Sales or Sales Engineering role, or equivalent experience.
• Technical Expertise: Proficiency in understanding concepts and technologies in DevOps, IT operations, security, cloud, microservices, and containers.
• Customer Engagement: Proven experience with implementing software products in large enterprise companies.
• Communication Skills: Excellent verbal and written communication skills.
• Problem-Solving Skills: Ability to analyze complex technical problems and develop innovative solutions.
• Collaboration: Experience working in a dynamic team environment focused on providing above industry standard customer service.
• Travel: Ability to travel as needed, with domestic and occasional international travel required.

What’s nice to have (preferred qualifications)

• Knowledge of HashiCorp Tools: Experience with the tools in the HashiCorp portfolio.
• Technical Certifications: Relevant technical certifications (e.g., AWS, Azure, Google Cloud, DevOps) are a plus.
• Education: Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.

Life at HashiCorp

HashiCorp is driven by our people and our principles which have been the foundation of everything we do since the company was founded in 2012. Join us on our journey as we work to support the world’s most innovative companies as they transition to cloud and multi-cloud infrastructure through simple yet powerful workflows and automation. At HashiCorp, we build the infrastructure that enables innovation. Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications. HashiCorp is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of any characteristic protected by law. HashiCorp is committed to providing reasonable accommodations to qualified individuals with disabilities in our job application procedures.