Hybrid IT & Applications Support Engineer

Hybrid IT & Applications Support Engineer

Full-Time 31500 - 38500 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide day-to-day IT support for Microsoft 365 and in-house systems.
  • Company: Join HLK, a dynamic team focused on innovative IT solutions.
  • Benefits: Enjoy competitive pay, flexible working, and opportunities for growth.
  • Other info: Be part of a forward-thinking team embracing automation and AI.
  • Why this job: Make a real difference by helping colleagues stay productive and tech-savvy.
  • Qualifications: 3+ years in IT support with strong skills in AD and Windows 11/365.

The predicted salary is between 31500 - 38500 £ per year.

HLK is seeking an organised IT Support Engineer to join the IT Services Team in the UK.

You will provide day-to-day support for Microsoft 365 and our in-house systems, helping colleagues resolve issues and maintain productivity.

Ideal candidates have at least three years in general IT support and two years in 2nd line support, with strong AD, Windows 11/365 skills, a customer-focused approach, and willingness to adopt automation and AI.

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Hybrid IT & Applications Support Engineer employer: Haseltine Lake Kempner

Join a dynamic and supportive team as an Assistant Trademark Administrator, where your contributions are not just recognised but celebrated. Our firm fosters a collaborative work culture that values your ideas and encourages professional growth, all while offering a competitive salary and the chance to work with prestigious brands on an international scale. Located in a vibrant area, we provide a stimulating environment that promotes both personal and career development.

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Contact Details:

Haseltine Lake Kempner Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hybrid IT & Applications Support Engineer

Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Haseltine Lake Kempner values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

Show Off Your Skills

Create a personal project or case study relevant to the challenges Haseltine Lake Kempner might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Haseltine Lake Kempner!

Direct Apply to Haseltine Lake Kempner

Let's not forget to apply directly through the Haseltine Lake Kempner website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Hybrid IT & Applications Support Engineer

IT Support
Microsoft 365
Active Directory (AD)
Windows 11
2nd Line Support
Customer-Focused Approach
Automation

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Haseltine Lake Kempner.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Haseltine Lake Kempner. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Haseltine Lake Kempner

Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.