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- Tasks: Join us as a Vehicle Technician, repairing and servicing luxury vehicles to top standards.
- Company: Harwoods Group is a family-owned automotive retailer with a commitment to excellence since 1931.
- Benefits: Enjoy a company pension, referral scheme, and opportunities for professional development.
- Why this job: Be part of a dynamic team that values growth, energy, and fun in the workplace.
- Qualifications: You need an NVQ/IMI qualification in light vehicle maintenance and a full UK driving licence.
- Other info: Experience with main dealers and manufacturer training is a plus!
The predicted salary is between 30000 - 42000 £ per year.
Overview
JOB PURPOSE: Workshop Controller and Aftersales Manager. Direct Reports: N/A.
Responsibilities
- Carry out repairs and servicing to the highest standards and to the appropriate specification.
- Where instructed, use diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.
- Ensure full understanding of latest technology introduced on the vehicle range and undertake training on how to diagnose and repair faults on them.
- Ensure all work is carried out observing safe working practices of self and others.
- Adhere to manufacturer and dealer quality standards.
- Liaise and seek advice from colleagues and supervisors where necessary to meet deadlines and repair and quality standards.
- Complete relevant service documentation (electronic job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements.
- Complete high quality vehicle health checks and videos in a timely manner.
- Ensure that workshop health & safety and housekeeping standards are always maintained including the use of special and personal tools.
- Continue your professional development through the manufacturer training pathways available including Hybrid and BEV technologies.
Skills & Requirements
- Essential— Relevant NVQ / IMI Light vehicle maintenance qualification.
- Competency in numeracy, literacy and IT.
- Energy and enthusiasm.
- Full UK driving licence.
- Smart appearance.
Experience
- Desirable— Main dealer experience.
- Manufacturer training and qualifications.
The Harwoods Way
Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:
- We Treasure our people and our customers
- We challenge ourselves to grow & improve
- We grab responsibility
- We run in the same direction as one team
- We inject energy and fun into our work
- We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners: Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BYD, BMW & Mini (Service), MAN
- We operate across 5 counties in the South East of England, namely: Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.
- With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including: recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities. We demand the best for our colleagues and our customers and look forward to your application.
Benefits
- Company Pension
- Referral Scheme
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Vehicle Technician- Jaguar Chichester employer: Harwoods Ltd
Contact Detail:
Harwoods Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Technician- Jaguar Chichester
✨Tip Number 1
Familiarise yourself with the latest Jaguar technologies and diagnostic equipment. This will not only help you during the interview but also show your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former employees of Harwoods Group. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss your previous experience with vehicle maintenance and any manufacturer training you've received. Highlighting specific examples can demonstrate your competency and enthusiasm for the role.
✨Tip Number 4
Showcase your energy and enthusiasm during any interactions with the team. The Harwoods Group values a positive attitude, so let your passion for the automotive industry shine through!
We think you need these skills to ace Vehicle Technician- Jaguar Chichester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications, such as your NVQ/IMI Light vehicle maintenance qualification. Emphasise any experience with diagnostic equipment and your ability to adhere to manufacturer and dealer quality standards.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, like your energy and enthusiasm, and how you can contribute to the team at Harwoods Group.
Showcase Relevant Experience: If you have main dealer experience or manufacturer training, make sure to highlight this in your application. Provide examples of how you've successfully diagnosed and repaired vehicle faults in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Vehicle Technician role.
How to prepare for a job interview at Harwoods Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with vehicle repairs and servicing. Highlight any specific diagnostic equipment you’ve used and how you approach fault diagnosis. This will demonstrate your technical competence and familiarity with the latest technologies.
✨Emphasise Safety Practices
Since safety is crucial in a workshop environment, be ready to talk about how you ensure safe working practices. Share examples of how you've maintained health and safety standards in previous roles, as this aligns with the company's values.
✨Demonstrate Team Collaboration
The role requires liaising with colleagues and supervisors, so illustrate your ability to work as part of a team. Discuss instances where you’ve collaborated effectively to meet deadlines or improve quality standards, showcasing your teamwork skills.
✨Express Enthusiasm for Continuous Learning
With the emphasis on professional development, convey your eagerness to learn and grow within the role. Mention any relevant training or qualifications you have pursued, especially in hybrid and BEV technologies, to show your commitment to staying updated in the field.
