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- Tasks: Diagnose and repair vehicle faults using advanced diagnostic equipment.
- Company: Join Harwoods Ltd, a top automotive dealer group with a family-owned ethos.
- Benefits: Enjoy professional development, a supportive team, and a fun work environment.
- Why this job: Be part of a dynamic team that values growth, responsibility, and customer experience.
- Qualifications: Level 3 qualified with experience in hybrid and BEV technologies required.
- Other info: Work in state-of-the-art facilities across the South East of England.
The predicted salary is between 30000 - 42000 £ per year.
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Vehicle Technician (Diagnostic Technician- Level 3 qualified ) – Crawley JLR, Crawley
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Client:
Harwoods Ltd
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
517d3859bcc6
Job Views:
27
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
JOB PURPOSE
Workshop
Workshop Controller and Aftersales Manager
Direct Reports:
N/A
KEY RESPONSIBILITIES
è Using diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.
è Ensure full understanding of latest technology introduced on the vehicle range and undertake training on how to diagnose and repair faults on them.
è Carry out routine repairs and servicing to the highest standards and to the appropriate specification
è Ensure all work is carried out observing safe working practices of self and others.
è Adhere to manufacturer and dealer quality standards.
è Liaise and seek advice from colleagues and supervisors where necessary to meet deadlines and repair and quality standards.
è Complete relevant service documentation (electronic job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements.
è Complete high quality vehicle health checks and videos in a timely manner.
è Willingness to support and coach other technical team members.
è Ensure that workshop health & safety and housekeeping standards are always maintained including the use of special and personal tools.
è Continue your professional development through the manufacturer training pathways available including Hybrid and BEV technologies.
Skills & Requirements
è Competency in numeracy, literacy and IT.
è Energy and enthusiasm.
Experience
è Manufacturer training and qualifications
è Hybrid and BEV experience and qualifications.
The Harwoods Way
Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:
We Treasure our people and our customers
We challenge ourselves to grow & improve
We grab responsibility
We run in the same direction as one team
We inject energy and fun into our work
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:
Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BYD, BMW & Mini (Service), MAN
We operate across 5 counties in the South East of England, namely:
Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.
With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:
recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.
We demand the best for our colleagues and our customers and look forward to your application at>
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Vehicle Technician (Diagnostic Technician- Level 3 qualified ) - Crawley JLR employer: Harwoods Ltd
Contact Detail:
Harwoods Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Technician (Diagnostic Technician- Level 3 qualified ) - Crawley JLR
✨Tip Number 1
Familiarise yourself with the latest diagnostic equipment and technologies used in the automotive industry, especially those relevant to Jaguar Land Rover vehicles. This knowledge will not only boost your confidence but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with current employees or professionals in the automotive sector, particularly those who work at Harwoods Ltd. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during interviews.
✨Tip Number 3
Showcase your willingness to learn and develop by seeking out additional training opportunities related to hybrid and BEV technologies. Highlighting this proactive approach can set you apart as a candidate who is eager to grow within the role.
✨Tip Number 4
Prepare for potential interview questions by reflecting on past experiences where you successfully diagnosed and repaired vehicle faults. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you convey your problem-solving skills effectively.
We think you need these skills to ace Vehicle Technician (Diagnostic Technician- Level 3 qualified ) - Crawley JLR
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Vehicle Technician position. Tailor your application to highlight your relevant experience and qualifications.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with diagnostic equipment, routine repairs, and any manufacturer training you have completed. Mention specific technologies you are familiar with, especially Hybrid and BEV.
Showcase Your Skills: Demonstrate your competency in numeracy, literacy, and IT skills in your application. Provide examples of how you've used these skills in previous roles, particularly in a workshop environment.
Express Your Enthusiasm: Convey your energy and enthusiasm for the role in your cover letter. Mention your willingness to support and coach other team members, as well as your commitment to ongoing professional development through manufacturer training pathways.
How to prepare for a job interview at Harwoods Ltd
✨Showcase Your Diagnostic Skills
Be prepared to discuss your experience with diagnostic equipment and how you've successfully diagnosed and rectified vehicle faults in the past. Highlight specific examples that demonstrate your systematic approach to problem-solving.
✨Stay Updated on Technology
Make sure you are familiar with the latest technologies introduced in vehicles, especially hybrid and BEV systems. Mention any relevant training you've undertaken and express your eagerness to continue learning.
✨Emphasise Teamwork and Communication
Harwoods Group values collaboration, so be ready to talk about how you’ve worked with colleagues and supervisors to meet deadlines and maintain quality standards. Share examples of how you’ve supported or coached team members.
✨Demonstrate Commitment to Safety and Standards
Discuss your understanding of safe working practices and how you ensure compliance with manufacturer and dealer quality standards. This shows that you take responsibility for your work environment and the safety of others.
