Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate the Used Car team to drive performance and client satisfaction.
- Company: Harwoods Group is a family-owned automotive retailer with a strong focus on values and employee development.
- Benefits: Enjoy 25 days annual leave, a company car, pension scheme, and an annual bonus potential.
- Why this job: Join a top automotive dealer group and make a real impact in a dynamic environment.
- Qualifications: Minimum 3 years sales experience and at least 1 year leading a high-performing team required.
- Other info: Be part of a values-led team that prioritises growth, responsibility, and fun.
The predicted salary is between 36000 - 60000 £ per year.
Used Car Manager Package
- 25 days annual leave + 8 Bank Holidays
- Company pension scheme
- Employee referral programme
- Working pattern and applicable rotas
- Annual bonus potential
- Company car
- Manufacturers training
- Harwoods Academy
Job Purpose
Lead and drive Used Car performance through management of employees and OEM / site KPI’s. In this role, you will lead the Used Car team, providing guidance and direction on all matters related to used vehicles.
You will motivate the team to adopt a client-first approach, manage stock carefully, ensure compliance, and work to meet and exceed manufacturer requirements and profitability.
Department/Business/Location:
Sales
Reports To
Head of Business / General Manager
Direct Reports
Transaction Managers
Key Responsibilities
This Job Description is not contractual and may be updated at any time.
- Review manufacturer communications and ensure appropriate actions are taken with the team.
- Manage the Harwoods sales process journey, keep clients updated, and ensure vehicle ordering is prompt.
- Support the client journey through the used car sales process and aftersales support.
- Assist with admin functions to ensure due diligence.
- Work with the Executive Team to provide training and coaching on used vehicles.
- Manage used car stock, maintain and purchase used cars from approved sources, and ensure PPU and financial performance.
- Keep all used car processes up to date and embedded.
- Ensure used car displays meet brand standards both physically and digitally.
- Support the TM team to drive profitability using P360, Salesforce, Pinnacle, and manufacturer data.
- Address client concerns and support the HoB/GM in maintaining high client satisfaction.
- Manage the team through 1:1s, activity reviews, and follow-up actions.
- Support Admin/SPS roles to enhance sales department performance.
Skills & Requirements
Ability to motivate and manage a team.
Excel skills required.
Well-presented and clear communicator.
Time-efficient and organized.
Knowledge of product range.
Experience
Minimum 3 years sales experience.
At least 1 year leading a high-performing team.
Premium main dealer experience.
The Harwoods Way
Harwoods Group is a values-led, family-owned automotive retail group founded in 1931. Our values are integral to our customer and colleague engagement, including:
- Treasure our people and customers
- Challenge ourselves to grow & improve
- Take responsibility
- Work as one team
- Inject energy and fun into our work
We are a top 30 automotive dealer group by annual turnover, representing brands such as Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, BYD, BMW & Mini (Service), MAN.
We operate across Surrey, East Sussex, West Sussex, Wiltshire, and Hampshire.
With a colleague engagement score of 72%, we prioritize industry-leading people development programs including recruitment, onboarding, induction, and more.
We currently employ approximately 1,100 colleagues across 28 facilities.
We look forward to your application at recruitment@harwoods.co.uk.
Benefits
Company Car, Company Pension, Employee Referral Scheme. #J-18808-Ljbffr
Used Car Manager employer: Harwoods Ltd
Contact Detail:
Harwoods Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Used Car Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the used car market. Understanding current pricing, popular models, and customer preferences will help you stand out during interviews and discussions.
✨Tip Number 2
Network with professionals in the automotive industry, especially those who have experience in used car management. Attend industry events or join online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully motivated teams in the past. Be ready to share specific examples of how you've driven performance and improved client satisfaction in previous roles.
✨Tip Number 4
Research Harwoods Group's values and culture thoroughly. Tailor your conversations to reflect how your personal values align with theirs, demonstrating that you're not just a fit for the role but also for the company.
We think you need these skills to ace Used Car Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and team management, particularly in the automotive sector. Emphasise any achievements related to used car sales and your ability to lead a high-performing team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the used car market. Mention specific examples of how you've motivated teams and improved sales performance in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills in Excel, communication, and organisation. Provide examples of how these skills have contributed to your success in managing teams and driving profitability.
Showcase Your Knowledge: Demonstrate your knowledge of the product range and the used car sales process. Mention any experience with tools like Salesforce or P360, as well as your familiarity with manufacturer requirements and compliance.
How to prepare for a job interview at Harwoods Ltd
✨Know Your Numbers
As a Used Car Manager, you'll need to be familiar with key performance indicators (KPIs) and financial metrics. Brush up on your knowledge of sales figures, stock management, and profitability metrics to demonstrate your ability to drive performance.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your experience in motivating staff, conducting one-on-ones, and driving team performance. This will show that you can effectively manage the Used Car team.
✨Understand the Client Journey
Familiarise yourself with the used car sales process and how to enhance the client experience. Be ready to discuss strategies you've implemented to improve customer satisfaction and how you would support clients throughout their journey.
✨Demonstrate Industry Knowledge
Research the brands and products represented by the company. Being knowledgeable about the automotive industry, especially regarding used vehicles, will help you stand out as a candidate who is genuinely interested and informed.