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For Companies At a Glance
- Tasks: Manage aftersales admin tasks, invoicing, and customer communication.
- Company: Join Harwoods Group, a family-owned automotive leader with a vibrant culture.
- Benefits: Enjoy a company pension and employee referral scheme.
- Why this job: Be part of a dynamic team that values growth, energy, and fun.
- Qualifications: Previous admin experience and strong attention to detail required.
- Other info: Great career development opportunities in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
The role of the Aftersales Administrator is to be responsible for all administrative aspects of the aftersales department, in accordance with company and franchise processes and policies.
KEY RESPONSIBILITIES
- Support Aftersales department in all aspects of invoicing.
- Submitting claims accurately to MAN UK.
- Carry out self-audits on all completed job packs to ensure manufacturer compliance.
- Analysing, processing workshop job cards and invoicing.
- Communicate with customers and obtain final order numbers.
- Input costs on customers' own portals.
- Carry out basic office duties and housekeeping.
- Assist front of house as and when required.
- Raise job packs in accordance with job requirements and audit standards.
- Customer service, face to face and handling phone enquiries.
SKILLS & REQUIREMENTS
Essential: Smart appearance, competency in numeracy, literacy and IT, energy and enthusiasm, attention to detail.
EXPERIENCE
Essential: Administrator experience.
Desirable: Automotive administrator experience.
BENEFITS
- Company Pension.
- Employee Referral Scheme.
Aftersales Administrator in Swindon employer: Harwoods Ltd
Contact Detail:
Harwoods Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Administrator in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at Harwoods Group. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of aftersales processes. Show us you understand the role and how you can contribute to the team. Confidence is key!
✨Tip Number 3
Don’t forget to showcase your attention to detail during the interview. Bring examples of how you've successfully managed administrative tasks in the past. We love candidates who can demonstrate their skills!
✨Tip Number 4
Apply through our website for a smoother process! It shows you're serious about joining our team and makes it easier for us to keep track of your application. Plus, we love seeing enthusiasm!
We think you need these skills to ace Aftersales Administrator in Swindon
Some tips for your application 🫡
Show Off Your Admin Skills: Make sure to highlight your previous admin experience in your application. We want to see how you've handled invoicing, job packs, and customer communication before. Tailor your CV to reflect the skills that match the Aftersales Administrator role!
Be Detail-Oriented: Attention to detail is key for this position. When you write your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Inject Some Energy: We love enthusiasm! Let your personality shine through in your cover letter. Share why you're excited about the role and how you can contribute to our team. A bit of energy goes a long way in making your application stand out!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures it gets to the right people. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Harwoods Ltd
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Aftersales Administrator role. Familiarise yourself with invoicing processes, customer communication, and the importance of compliance. This will show that you're serious about the position and ready to hit the ground running.
✨Dress to Impress
Since a smart appearance is essential for this role, choose an outfit that reflects professionalism. A well-fitted suit or smart casual attire can make a great first impression. Remember, looking the part can boost your confidence too!
✨Show Off Your Attention to Detail
During the interview, be prepared to discuss examples from your past experience where your attention to detail made a difference. Whether it’s catching an error in invoicing or ensuring compliance in job packs, specific examples will highlight your suitability for the role.
✨Emphasise Team Spirit
Harwoods Group values teamwork, so be ready to talk about how you've collaborated with others in previous roles. Share stories that demonstrate your ability to work as part of a team, inject energy into your work, and take responsibility for your tasks.
