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For Companies At a Glance
- Tasks: Diagnose and repair vehicle faults using cutting-edge technology and diagnostic equipment.
- Company: Join Harwoods Ltd, a leading name in the automotive industry with a focus on quality service.
- Benefits: Enjoy 25 days annual leave, a company pension, and potential bonuses in a supportive environment.
- Why this job: Be part of a dynamic team, learn from experts, and work with state-of-the-art facilities.
- Qualifications: Must have relevant City & Guilds, BTEC or NVQ accreditation and a full UK driving licence.
- Other info: This is an entry-level, full-time position perfect for passionate individuals eager to grow.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Join to apply for the Service Technician- Level 2 qualified Vehicle Technician Coulsdon Volvo role at Harwoods Ltd.
Department/Business/Location: Workshop/ Crawley Volvo
Reports To: Workshop Controller and Aftersales Manager
Direct Reports: N/A
Key Responsibilities
- Using diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified. Meet with customers to identify and clearly understand problems as and when required.
- Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them.
- Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification.
- Ensure all work is carried out observing safe working practices of self and others.
- Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified.
- Check level and quality of work through use of diagnostic equipment and road-testing vehicles after work has been carried out. Liaise with Service Advisor.
- Complete relevant service documentation (job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements.
- Complete vehicle health checks and CitNOW video in a timely manner (or equivalent).
- Ensure that workshop housekeeping standards are always maintained including the use of special and personal tools.
Essential Skills & Requirements
- Relevant City & Guilds, BTEC or NVQ accreditation
- Competency in numeracy, literacy and IT.
- Energy and enthusiasm.
- Full UK driving licence.
- Smart appearance.
Experience
- Relevant manufacturer experience and training.
- Main dealer experience
Benefits
- Industry leading onboarding and induction programme
- 25 days annual leave plus Bank Holidays
- Company pension
- Potential annual bonus of £25,596
- State of the art facilities
- Manufacturer training programme
Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Retail Motor Vehicles
Applications: For more information, contact recruitment@harwoods.co.uk
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Service Technician- Level 2 qualified Vehicle Technician Coulsdon Volvo employer: Harwoods Ltd
Contact Detail:
Harwoods Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician- Level 2 qualified Vehicle Technician Coulsdon Volvo
✨Tip Number 1
Familiarise yourself with the latest diagnostic equipment and technology used in Volvo vehicles. This will not only help you during the interview but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Practice your customer service skills, as you'll need to meet with customers to understand their vehicle issues. Being able to communicate effectively and empathetically can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Harwoods Ltd. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for potential technical questions during the interview by reviewing common vehicle faults and their solutions. Showing that you can think critically about real-world problems will impress your interviewers.
We think you need these skills to ace Service Technician- Level 2 qualified Vehicle Technician Coulsdon Volvo
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and essential skills required for the Service Technician position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Qualifications: Make sure to emphasise your relevant qualifications, such as City & Guilds, BTEC, or NVQ accreditation. Include any specific training or experience you have with vehicle diagnostics and repairs, especially with Volvo or similar brands.
Showcase Your Skills: In your CV and cover letter, demonstrate your competency in numeracy, literacy, and IT. Provide examples of how you've used these skills in previous roles, particularly in a workshop environment.
Professional Presentation: Ensure your CV and cover letter are well-structured and free from errors. A smart appearance is also important, so consider how you present yourself in any accompanying photographs or video submissions, if applicable.
How to prepare for a job interview at Harwoods Ltd
✨Show Your Technical Knowledge
Be prepared to discuss your experience with diagnostic equipment and the latest vehicle technologies. Highlight any specific training or certifications you have, as this will demonstrate your competence and readiness for the role.
✨Demonstrate Customer Interaction Skills
Since the role involves meeting with customers, be ready to share examples of how you've effectively communicated with clients in the past. This could include how you identified their problems and provided solutions, showcasing your customer service skills.
✨Emphasise Safety Practices
Make sure to mention your commitment to safe working practices. Discuss any relevant experiences where you prioritised safety in the workshop, as this is crucial for both your well-being and that of your colleagues.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers about the company culture, training opportunities, or specific technologies used at Harwoods Ltd. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
