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For Companies At a Glance
- Tasks: Sell new and used cars while providing top-notch customer service.
- Company: Join a family-owned automotive group with strong values and a supportive culture.
- Benefits: Enjoy a competitive salary, 25 days leave, company car, and annual bonuses.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Full UK driving licence and a smart appearance; previous sales experience is a plus.
- Other info: Great opportunities for training and career growth in a vibrant environment.
The predicted salary is between 23100 - 32340 £ per year.
Harwoods Academy – Sales Executive (Crawley Volvo)
Job Benefits
- Basic Salary of £23,100 per year
- 25 days annual leave + Bank Holidays
- Company pension scheme
- Employee referral programme
- Working Pattern and applicable rotas
- Annual bonus potential
- Company Car
- Manufacturer training
Job Purpose
The role of the Sales Executive is to: Sell the manufacturer range of new and used car products meeting agreed sales volumes.
Department/Business/Location: Sales
Reports To: Sales Manager
Direct Reports: N/A
Key Responsibilities
- This Job Description is not contractual, and the content may be updated at any time.
- Follow precisely and consistently the manufacturer sales process including meeting enquiry management targets.
- Understanding of manufacturer mystery shopping criteria and ability to apply this knowledge when dealing with customers.
- Ensure the showroom, displays, customer information, sales activities, vehicle documentation and other relevant information is kept and maintained accurately and comprehensively to the required manufacturer standard. To include the display of manufacturer vehicles.
- Using various sources, prospect for new and used car customers on a regular basis to create sales opportunities. Through the effective use of a follow up process, maintain regular contact with all new and existing customers to ensure relationships are maintained for potential (repeat) business.
- Actively convey the culture of putting customers first by means of TCF at all times.
- Maximise sales opportunities by offering finance solutions to customers, as well as always adhering to the FCA guidelines with regard to portraying financial information and regulated activities.
- Manage the preparation and handover of sold vehicles to customers ensuring that the customer is given a full briefing on the operation of the vehicle and its controls including introducing customers to the aftersales department.
- To participate in planning sales campaigns and promotions to maximise sales penetration and take part fully in on and off site promotions run by the department.
- Carry out accurate appraisals of all vehicles offered for part exchange.
Essential Skills & Requirements
- Full UK driving licence
- Smart appearance
- Competency in numeracy, literacy and IT
Desirable
- Relevant product knowledge
Experience
- Desirable: Previous car sales experience
The Harwoods Way
Harwoods Group is a values-led, family-owned automotive retail group founded in 1931. Our values are lived by all colleagues to enable industry-leading customer experience and colleague engagement.
- We treasure our people and our customers
- We challenge ourselves to grow & improve
- We take responsibility
- We run in the same direction as one team
- We inject energy and fun into our work
- We are a top 30 automotive dealer group, representing Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, BMW & Mini (Service), MAN
We operate across 5 counties in the South East of England: Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.
With a high colleague engagement score, Harwoods provides development programs including recruitment and selection; onboarding; induction; probation; one-to-ones; Harwoods Academy; succession and development; colleague recognition. We now employ circa 1,100 colleagues across circa 28 facilities.
We invite your application at recruitment@harwoods.co.uk.
Benefits
Company Car; Company Pension; Referral scheme
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Sales Executive- Volvo employer: Harwoods Ltd
Contact Detail:
Harwoods Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive- Volvo
✨Tip Number 1
Get to know the company inside out! Research Crawley Volvo and understand their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you'd handle customer objections or upselling finance solutions. The more prepared you are, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Executive- Volvo
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Executive role at Crawley Volvo. Highlight any relevant experience in car sales or customer service, and don’t forget to mention your driving licence!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the automotive industry and how you embody our values at Harwoods Group. Show us why you’re the perfect fit for our team.
Showcase Your Skills: In your application, be sure to showcase your numeracy, literacy, and IT skills. These are essential for managing sales processes and customer interactions effectively, so let us know how you excel in these areas!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Harwoods Ltd
✨Know Your Product
Before the interview, make sure you have a solid understanding of Volvo's range of vehicles. Familiarise yourself with their features, benefits, and any recent news or updates about the brand. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Master the Sales Process
Since the role involves following a specific sales process, it’s crucial to understand it inside out. Review the manufacturer’s sales process and be prepared to discuss how you would apply it in real-life scenarios. Think of examples from your past experiences where you successfully followed a sales process.
✨Showcase Customer-Centricity
Crawley Volvo values putting customers first, so be ready to share examples of how you've prioritised customer needs in previous roles. Highlight your ability to build relationships and provide excellent service, as this aligns perfectly with their culture.
✨Prepare for Role-Playing
Expect some role-playing scenarios during the interview, especially around handling customer inquiries or objections. Practice these scenarios with a friend or family member to build your confidence. This will help you demonstrate your communication skills and ability to think on your feet.
