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- Tasks: Welcome customers, manage calls, and keep the showroom tidy and inviting.
- Company: Join a top automotive dealer group with a fun and energetic culture.
- Benefits: Enjoy 25 days annual leave, pension scheme, and free parking.
- Why this job: Be the friendly face of our showroom and make a positive impact on customer experiences.
- Qualifications: Smart appearance and basic IT skills required; previous experience is a plus.
- Other info: Flexible weekend hours with opportunities for growth in a supportive team.
Showroom Host Benefits Package At Five Oaks Audi
- 25 days annual leave + Bank Holidays - Pro Rota
- Company pension scheme
- Employee referral programme
- Harwoods Academy
- FREE parking
Job Purpose
The role of the Receptionist / Host is to:
- Ensure customers and visitors receive an immediate welcome.
- Ensure all calls, both internal and external are answered and dealt with efficiently within the correct process.
Key Responsibilities
- Ensure reception area is staffed and kept tidy at all times.
- Direct customers towards the seating area and offer refreshments while they are waiting.
- Handle and co-ordinate all calls and visitors, taking full details of the caller’s business, paging members of staff as needed.
- Establish and maintain a system to monitor the whereabouts of key staff at all times.
- Keep customer refreshments stocked up at all times.
- Keep customer waiting area clean and tidy and clear of crockery etc at all times; also kitchen area in showroom.
- Correctly process all outgoing post ready for despatch each evening.
- Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards.
Essential Skills & Requirements
- Smart appearance.
- Competency in numeracy, literacy and IT.
Experience Desirable
- Relevant previous job history.
Hours
Saturday 8.30am-5pm
Sunday 10am-4pm
The Harwoods Way
- We Treasure our people and our customers
- We challenge ourselves to grow & improve
- We grab responsibility
- We run in the same direction as one team
- We inject energy and fun into our work
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners: Bentley, McLaren, Aston Martin, Jaguar Land Rover, Audi, Volvo, BMW & Mini (Service), MAN.
We operate across 5 counties in the South East of England, namely: Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.
With a High Colleague Engagement Score Of 72%, Harwoods Group Has a Real Differentiator With Our Industry Leading People Development Programme, Including Recruitment and selection, Onboarding, Induction, Probation, Lets talk one to ones, Harwoods Academy, Succession and development, Colleague recognition.
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities. We demand the best for our colleagues and our customers and look forward to your application at recruitment@harwoods.co.uk.
Skills for the job
- IT literacy
- Numeracy
- Smart Appearance
Showroom Host (Weekends) in Pulborough employer: Harwoods Ltd
Contact Detail:
Harwoods Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host (Weekends) in Pulborough
✨Tip Number 1
First things first, make sure you know the company inside out. Check out their website and social media to get a feel for their vibe. This will help you connect with them during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Get a friend or family member to do a mock interview with you. Focus on common questions for a Showroom Host role, like how you'd handle customer queries or manage multiple calls. The more you practice, the more confident you'll feel.
✨Tip Number 3
Dress to impress! Since the role requires a smart appearance, make sure you look the part when you go for your interview. A polished look shows that you take the role seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in making a good impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Showroom Host (Weekends) in Pulborough
Some tips for your application 🫡
Be Welcoming in Your Application: Just like the role of a Showroom Host, your application should greet us with a warm welcome. Start with a friendly introduction that reflects your personality and enthusiasm for the position.
Show Off Your Skills: Make sure to highlight your IT literacy, numeracy, and any relevant experience. We want to see how you can bring your skills to our team, so don’t hold back on showcasing what you’ve got!
Keep It Tidy: Just as you'd keep the reception area neat, ensure your application is well-organised and free from errors. A clean, clear layout makes it easier for us to see why you’re the perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Harwoods Ltd
✨Dress to Impress
First impressions matter, especially in a customer-facing role like a Showroom Host. Make sure you arrive in smart attire that reflects the professional image of the company. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand.
✨Know the Company
Before your interview, do some research on Harwoods Group and its values. Familiarise yourself with their brands and what they stand for. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the company.
✨Practice Your Communication Skills
As a Showroom Host, you'll be interacting with customers and staff regularly. Practise clear and confident communication. You might want to rehearse common interview questions or even role-play scenarios where you greet customers or handle calls. This will help you feel more at ease during the actual interview.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team culture, training opportunities, or what a typical day looks like for a Showroom Host. This shows that you're engaged and eager to learn more about the position and the company.
