At a Glance
- Tasks: Repair and service vehicles to the highest standards using the latest technology.
- Company: Join a family-owned automotive group with a strong focus on values and colleague engagement.
- Benefits: Enjoy a competitive salary, company pension, and referral scheme.
- Why this job: Be part of a dynamic team and develop your skills in a cutting-edge workshop.
- Qualifications: NVQ/IMI Light vehicle maintenance qualification and a full UK driving licence.
- Other info: Work in a fun environment with excellent career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
JOB PURPOSE
Workshop/Basingstoke JLR Workshop Controller and Aftersales Manager Direct Reports: N/A
KEY RESPONSIBILITIES
- Carry out repairs and servicing to the highest standards and to the appropriate specification.
- Where instructed, use diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.
- Ensure full understanding of latest technology introduced on the vehicle range and undertake training on how to diagnose and repair faults on them.
- Ensure all work is carried out observing safe working practices of self and others.
- Adhere to manufacturer and dealer quality standards.
- Liaise and seek advice from colleagues and supervisors where necessary to meet deadlines and repair and quality standards.
- Complete relevant service documentation (electronic job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements.
- Complete high quality vehicle health checks and videos in a timely manner.
- Ensure that workshop health & safety and housekeeping standards are always maintained including the use of special and personal tools.
- Continue your professional development through the manufacturer training pathways available including Hybrid and BEV technologies.
Skills & Requirements
- Essential
- Relevant NVQ / IMI Light vehicle maintenance qualification.
- Competency in numeracy, literacy and IT.
- Energy and enthusiasm.
- Full UK driving licence.
- Smart appearance.
- Main dealer experience.
- Manufacturer training and qualifications.
The Harwoods Way
Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement.
- We Treasure our people and our customers
- We challenge ourselves to grow & improve
- We grab responsibility
- We run in the same direction as one team
- We inject energy and fun into our work
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners: Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, BMW & Mini (Service), MAN. We operate across 5 counties in the South East of England, namely: Surrey, East Sussex, West Sussex, Wiltshire, Hampshire. With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including: recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition.
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities. We demand the best for our colleagues and our customers and look forward to your application.
Benefits
- Company Pension
- Referral Scheme
Technician -4 DAY WEEK (Service Technician- Level 2 qualified ) -Basingstoke JLR employer: Harwoods Ltd
Contact Detail:
Harwoods Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician -4 DAY WEEK (Service Technician- Level 2 qualified ) -Basingstoke JLR
✨Tip Number 1
Get to know the company culture! Before your interview, check out Harwoods Group's values and think about how you can align with them. Show us that you're not just a technician, but someone who fits right in with our team spirit.
✨Tip Number 2
Practice makes perfect! Brush up on your technical skills and be ready to discuss your experience with diagnostic equipment. We want to see your energy and enthusiasm shine through when you talk about your past work.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about the latest technologies or training pathways available. This shows us that you’re keen on professional development and staying ahead in the game.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your interest in being part of our family at Harwoods Group.
We think you need these skills to ace Technician -4 DAY WEEK (Service Technician- Level 2 qualified ) -Basingstoke JLR
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your relevant qualifications and experience in vehicle maintenance. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read.
Tailor Your Application: Take a moment to customise your application for the Technician role. Mention specific experiences that relate to the job description, like your familiarity with diagnostic equipment or your commitment to safety standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Harwoods Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially regarding the latest vehicle technologies. Familiarise yourself with diagnostic equipment and be ready to discuss how you've used it in past roles.
✨Show Your Enthusiasm
Energy and enthusiasm are key traits for this role. During the interview, let your passion for automotive technology shine through. Share examples of how you've gone above and beyond in previous positions to demonstrate your commitment.
✨Safety First
Be prepared to talk about safe working practices. Think of specific instances where you ensured safety in the workshop and how you maintain high standards of health and safety. This shows you take responsibility seriously.
✨Ask Questions
Don’t hesitate to ask questions during the interview. Inquire about the team dynamics, training opportunities, and how they uphold their values. This not only shows your interest but also helps you gauge if the company is the right fit for you.