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- Tasks: Diagnose and repair vehicle faults using cutting-edge technology in a dynamic workshop environment.
- Company: Join Harwoods Group, a top automotive dealer with a strong focus on people and customer experience.
- Benefits: Enjoy a 4-day work week, annual bonuses, 25 days leave, and a company pension scheme.
- Why this job: Be part of a supportive team that values growth, energy, and fun while working with luxury brands.
- Qualifications: Level 3 qualified technician with experience in hybrid and BEV technologies preferred.
- Other info: Opportunities for professional development through manufacturer training pathways.
The predicted salary is between 30000 - 42000 £ per year.
Benefits for a Basingstoke JLR Technician Include:
- 4 DAYS A WEEK Working Pattern
- Annual bonus potential of £18,396
- 25 days annual leave + Bank Holidays.
- State of the art facilities
- Company pension scheme
- Employee referral programme
- Industry leading onboarding and induction programme
JLR Basingstoke has a new Aftersales Manager – Ben is happy to discuss opportunities to join the growing team at Basingstoke.
JOB PURPOSE
Department/Business/Location:
Workshop
Reports to:
Workshop Controller and Aftersales Manager
Direct Reports:
N/A
KEY RESPONSIBILITIES
This Job Description is not contractual, and the content may be updated at any time.
è Using diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.
è Ensure full understanding of latest technology introduced on the vehicle range and undertake training on how to diagnose and repair faults on them.
è Carry out routine repairs and servicing to the highest standards and to the appropriate specification
è Ensure all work is carried out observing safe working practices of self and others.
è Adhere to manufacturer and dealer quality standards.
è Liaise and seek advice from colleagues and supervisors where necessary to meet deadlines and repair and quality standards.
è Complete relevant service documentation (electronic job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements.
è Complete high quality vehicle health checks and videos in a timely manner.
è Willingness to support and coach other technical team members.
è Ensure that workshop health & safety and housekeeping standards are always maintained including the use of special and personal tools.
è Continue your professional development through the manufacturer training pathways available including Hybrid and BEV technologies.
Skills & Requirements
è Competency in numeracy, literacy and IT.
è Energy and enthusiasm.
Experience
è Manufacturer training and qualifications
è Hybrid and BEV experience and qualifications.
The Harwoods Way
Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:
We Treasure our people and our customers
We challenge ourselves to grow & improve
We grab responsibility
We run in the same direction as one team
We inject energy and fun into our work
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:
Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BYD, BMW & Mini (Service), MAN
We operate across 5 counties in the South East of England, namely:
Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.
With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:
recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.
We demand the best for our colleagues and our customers and look forward to your application at recruitment@harwoods.co.uk
Can\’t see the role? Have any questions? Contact Us!
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Technician - 4 DAY WEEK (Diag Technician- Level 3 qualified ) - Basingstoke JLR employer: Harwoods Group
Contact Detail:
Harwoods Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician - 4 DAY WEEK (Diag Technician- Level 3 qualified ) - Basingstoke JLR
✨Tip Number 1
Familiarise yourself with the latest diagnostic equipment and technologies used in the automotive industry, especially those relevant to Jaguar Land Rover vehicles. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in your field.
✨Tip Number 2
Network with current employees at Basingstoke JLR or similar workshops. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience with hybrid and BEV technologies, as these are increasingly important in the automotive sector. Highlight any relevant training or projects you've worked on that showcase your expertise in these areas.
✨Tip Number 4
Show enthusiasm for continuous professional development. Be ready to talk about how you plan to engage with the manufacturer training pathways available, as this aligns with the company's values of growth and improvement.
We think you need these skills to ace Technician - 4 DAY WEEK (Diag Technician- Level 3 qualified ) - Basingstoke JLR
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Technician position. Tailor your application to highlight how your skills and experience align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with diagnostic equipment, vehicle repairs, and servicing. Mention any specific training or qualifications related to Hybrid and BEV technologies, as these are particularly relevant.
Showcase Your Skills: Make sure to include examples of your competency in numeracy, literacy, and IT skills. Provide instances where you've demonstrated energy and enthusiasm in your work, as these qualities are valued by the company.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also reflects your understanding of the company's values. Mention how you can contribute to their commitment to customer experience and colleague engagement.
How to prepare for a job interview at Harwoods Group
✨Showcase Your Technical Skills
Make sure to highlight your diagnostic and repair skills during the interview. Be prepared to discuss specific technologies you've worked with, especially in hybrid and BEV systems, as this is crucial for the role.
✨Demonstrate Your Team Spirit
Since the company values teamwork, share examples of how you've collaborated with colleagues in previous roles. Emphasise your willingness to support and coach others, as this aligns with their team-oriented culture.
✨Understand the Company Values
Familiarise yourself with Harwoods Group's core values. During the interview, relate your personal values to theirs, particularly around customer experience and colleague engagement, to show you're a good fit.
✨Prepare Questions About Development Opportunities
The company offers extensive training and development pathways. Prepare thoughtful questions about these opportunities to demonstrate your eagerness for professional growth and commitment to staying updated with the latest technologies.
