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- Tasks: Join us as a Service Technician, diagnosing and repairing vehicles to top standards.
- Company: Harwoods Group is a family-owned automotive retailer with a strong focus on values and customer experience.
- Benefits: Enjoy an annual bonus, 25 days leave, a pension scheme, and industry-leading training.
- Why this job: Be part of a dynamic team that values growth, energy, and fun in the workplace.
- Qualifications: You need a Level 2 qualification and a passion for vehicle technology.
- Other info: We offer ongoing professional development and a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
Benefits for a Crawley Audi Technician Include:
- Annual bonus potential of £18,396
- Established and stable management team
- Industry leading onboarding and induction programme
- 25 days annual leave + 8 Bank Holidays.
- Company pension scheme
- Employee referral programme
- Working Pattern and applicable rotas
JOB PURPOSE
Department/Business/Location:
Reports to: Workshop Controller and Aftersales Manager
Direct Reports: N/A
KEY RESPONSIBILITIES
This Job Description is not contractual, and the content may be updated at any time.
- Carry out repairs and servicing to the highest standards and to the appropriate specification.
- Where instructed, use diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.
- Ensure full understanding of latest technology introduced on the vehicle range and undertake training on how to diagnose and repair faults on them.
- Ensure all work is carried out observing safe working practices of self and others.
- Adhere to manufacturer and dealer quality standards.
- Liaise and seek advice from colleagues and supervisors where necessary to meet deadlines and repair and quality standards.
- Complete relevant service documentation (electronic job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements.
- Complete high quality vehicle health checks and videos in a timely manner.
- Ensure that workshop health & safety and housekeeping standards are always maintained including the use of special and personal tools.
- Continue your professional development through the manufacturer training pathways available including Hybrid and BEV technologies.
Skills & Requirements
- Competency in numeracy, literacy and IT.
- Energy and enthusiasm.
Experience
- Manufacturer training and qualifications.
The Harwoods Way
Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement.
- We Treasure our people and our customers.
- We challenge ourselves to grow & improve.
- We grab responsibility.
- We run in the same direction as one team.
- We inject energy and fun into our work.
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:
Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), MAN.
We operate across 6 counties in the South East of England, namely:
Surrey, East Sussex, West Sussex, Kent, Wiltshire, Hampshire.
With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:
recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition.
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.
We demand the best for our colleagues and our customers and look forward to your application at recruitment@harwoods.co.uk.
Can\’t see the role? Have any questions? Contact Us!
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Service Technician- Level 2 qualified Vehicle Technician- Crawley Audi employer: Harwoods Group
Contact Detail:
Harwoods Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician- Level 2 qualified Vehicle Technician- Crawley Audi
✨Tip Number 1
Familiarise yourself with the latest Audi technologies and diagnostic equipment. This will not only help you during the interview but also show your commitment to staying updated in the automotive field.
✨Tip Number 2
Network with current or former employees of Crawley Audi. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare to discuss specific examples of how you've adhered to safety practices and quality standards in your previous roles. This demonstrates your alignment with the values of Harwoods Group.
✨Tip Number 4
Show enthusiasm for professional development opportunities. Mention any relevant training or certifications you have completed, especially those related to hybrid and BEV technologies, as this aligns with their focus on continuous learning.
We think you need these skills to ace Service Technician- Level 2 qualified Vehicle Technician- Crawley Audi
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Service Technician position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, qualifications, and any manufacturer training you have completed. Use bullet points for clarity and focus on achievements that demonstrate your competency in vehicle servicing and repairs.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of your previous work that relate to the responsibilities listed in the job description, such as your experience with diagnostic equipment or adherence to quality standards.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the automotive industry.
How to prepare for a job interview at Harwoods Group
✨Showcase Your Technical Skills
As a Service Technician, it's crucial to demonstrate your technical expertise. Be prepared to discuss specific repairs or diagnostics you've performed in the past, and how you approached those challenges. Highlight any manufacturer training or qualifications you possess.
✨Understand the Company Values
Familiarise yourself with Harwoods Group's values and culture. They treasure their people and customers, so be ready to explain how your personal values align with theirs. This will show that you're not just looking for a job, but a place where you can contribute positively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to diagnose a vehicle fault or handle a difficult situation in the workshop. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the training pathways available for professional development, or ask about the team dynamics within the workshop. This shows your enthusiasm for growth and teamwork.
