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- Tasks: Join us as a Service Technician, diagnosing and repairing BMW/MINI vehicles to top standards.
- Company: Harwoods Group is a family-owned automotive retailer with a strong focus on values and customer experience.
- Benefits: Enjoy an annual bonus, 25 days leave, a pension scheme, and industry-leading training opportunities.
- Why this job: Be part of a dynamic team that values growth, energy, and fun while working with cutting-edge technology.
- Qualifications: Level 2 qualified Vehicle Technician with manufacturer training and a passion for automotive technology.
- Other info: Work in a supportive environment with a high colleague engagement score and ongoing professional development.
The predicted salary is between 30000 - 42000 £ per year.
Benefits for a BMW/MINI Technician Include:
- Annual bonus potential of £18,396
- Established and stable management team
- Industry leading onboarding and induction programme
- 25 days annual leave + 8 Bank Holidays.
- Company pension scheme
- Employee referral programme
- Working Pattern and applicable rotas
JOB PURPOSE
Department/Business/Location:
Reports to:
Workshop Controller and Aftersales Manager
Direct Reports:
N/A
KEY RESPONSIBILITIES
This Job Description is not contractual, and the content may be updated at any time.
è Carry out repairs and servicing to the highest standards and to the appropriate specification.
è Where instructed, use diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.
è Ensure full understanding of latest technology introduced on the vehicle range and undertake training on how to diagnose and repair faults on them.
è Ensure all work is carried out observing safe working practices of self and others.
è Adhere to manufacturer and dealer quality standards.
è Liaise and seek advice from colleagues and supervisors where necessary to meet deadlines and repair and quality standards.
è Complete relevant service documentation (electronic job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements.
è Complete high quality vehicle health checks and videos in a timely manner.
è Ensure that workshop health & safety and housekeeping standards are always maintained including the use of special and personal tools.
è Continue your professional development through the manufacturer training pathways available including Hybrid and BEV technologies.
Skills & Requirements
è Competency in numeracy, literacy and IT.
è Energy and enthusiasm.
Experience
è Manufacturer training and qualifications.
The Harwoods Way
Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:
We Treasure our people and our customers
We challenge ourselves to grow & improve
We grab responsibility
We run in the same direction as one team
We inject energy and fun into our work
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:
Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, BYD, BMW & Mini (Service), MAN
We operate across 5 counties in the South East of England, namely:
Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.
With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:
recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.
We demand the best for our colleagues and our customers and look forward to your application at recruitment@harwoods.co.uk
Can\’t see the role? Have any questions? Contact Us!
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Service Technician- Level 2 qualified Vehicle Technician- BMW/MINI Basingstoke employer: Harwoods Group
Contact Detail:
Harwoods Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician- Level 2 qualified Vehicle Technician- BMW/MINI Basingstoke
✨Tip Number 1
Familiarise yourself with the latest BMW and MINI technologies. Understanding hybrid and BEV systems will not only impress during interviews but also show your commitment to ongoing professional development.
✨Tip Number 2
Network with current or former employees of Harwoods Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss specific examples of how you've adhered to safety standards and quality control in previous roles. This will demonstrate your alignment with the company's values and commitment to high standards.
✨Tip Number 4
Show enthusiasm for the role and the brand during any interactions. A positive attitude and genuine interest in BMW and MINI vehicles can set you apart from other candidates.
We think you need these skills to ace Service Technician- Level 2 qualified Vehicle Technician- BMW/MINI Basingstoke
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Service Technician position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have as a Vehicle Technician, particularly with BMW or MINI vehicles. Mention specific tasks you've performed that relate to the job description, such as using diagnostic equipment or completing service documentation.
Showcase Your Skills: Make sure to include any relevant qualifications and training you have received, especially those related to manufacturer standards. Highlight your competency in numeracy, literacy, and IT, as well as your energy and enthusiasm for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the Harwoods Group. Use this opportunity to express your passion for the automotive industry and your commitment to delivering high-quality service.
How to prepare for a job interview at Harwoods Group
✨Know Your Technical Stuff
Make sure you're up to speed with the latest BMW/MINI technologies and diagnostic equipment. Brush up on your knowledge of vehicle servicing and repairs, as you'll likely be asked about specific techniques and tools during the interview.
✨Show Enthusiasm and Energy
The company values energy and enthusiasm, so let that shine through in your interview. Share your passion for vehicles and the automotive industry, and demonstrate how you embody their values of teamwork and responsibility.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Think of examples from your past experience where you've successfully diagnosed and repaired vehicle faults, and be ready to discuss them in detail.
✨Understand the Company Culture
Familiarise yourself with Harwoods Group's values and mission. Be prepared to discuss how you align with their commitment to customer experience and colleague engagement, and how you can contribute to their team-oriented environment.
