At a Glance
- Tasks: Enhance customer experience by providing exceptional service and handling inquiries.
- Company: Family-owned automotive retail group with a strong community focus.
- Benefits: Annual bonus, generous leave, and a pension scheme.
- Why this job: Join a supportive team and make a difference in customer satisfaction.
- Qualifications: Team-oriented with an interest in automotive service.
- Other info: Great opportunity for career growth in a friendly environment.
The predicted salary is between 30000 - 42000 £ per year.
A family-owned automotive retail group based in England is seeking a Service Advisor to enhance the customer experience. The role involves providing exceptional service, maintaining communication with the workshop, and handling customer inquiries.
Candidates should be team-oriented and capable of understanding service requirements. This position offers benefits like an annual bonus, generous leave, and a pension scheme. An interest in automotive service is a plus.
You can apply at recruitment@harwoods.co.uk.
Service Advisor - Bonus, Training & Pension employer: Harwoods Group
Contact Detail:
Harwoods Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Bonus, Training & Pension
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances in the automotive industry. You never know who might have a lead on a Service Advisor role or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain why you're the perfect fit for the role. Highlight your customer service skills and any relevant experience.
✨Tip Number 3
Stay proactive! Follow up on your applications and express your enthusiasm for the position. A quick email or call can show that you're genuinely interested and ready to contribute to their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you nail that interview and land the job. Plus, it’s a great way to show your commitment to joining our family-owned automotive group.
We think you need these skills to ace Service Advisor - Bonus, Training & Pension
Some tips for your application 🫡
Show Your Passion for Automotive Service: Let us know why you're interested in the automotive industry! A genuine enthusiasm for cars and service can really make your application stand out.
Highlight Your Customer Service Skills: Since the role is all about enhancing customer experience, make sure to showcase any previous experience you have in customer service. We want to see how you can bring that exceptional service to our team!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Harwoods Group
✨Know Your Automotive Stuff
Brush up on your knowledge of automotive services and common customer inquiries. Being able to discuss service requirements confidently will show that you’re genuinely interested in the role and can communicate effectively with both customers and the workshop.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. This could be anything from resolving a complaint to providing exceptional service. Highlighting these moments will demonstrate your commitment to enhancing the customer experience.
✨Team Player Vibes
Since the role requires teamwork, think of instances where you’ve successfully collaborated with others. Be ready to discuss how you handle communication within a team, especially when it comes to relaying important information between customers and the workshop.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions about the company culture or training opportunities. This shows that you’re not just interested in the job, but also in growing with the company and being part of their family-oriented environment.