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For Companies At a Glance
- Tasks: Diagnose and repair vehicle faults using advanced diagnostic equipment.
- Company: Join Harwoods Group, a top automotive dealer with a family-owned vibe since 1931.
- Benefits: Enjoy a potential annual bonus, 25 days leave, and a company pension.
- Why this job: Be part of a fun, energetic team focused on growth and professional development.
- Qualifications: Manufacturer training and qualifications in Hybrid and BEV technologies are essential.
- Other info: Work in state-of-the-art facilities with a supportive management team.
The predicted salary is between 30000 - 42000 £ per year.
Benefits for a Volvo Technician Include:
- Potential annual bonus of £25,596
- State of the art facilities
- Established and stable management team
- Industry leading onboarding and induction programme
- 25 days annual leave plus Bank Holidays
- Company pension
- Employee referral programme
- Working Pattern and applicable rotas
JOB PURPOSE
Department/Business/Location:
Workshop
Reports to:
Workshop Controller and Aftersales Manager
Direct Reports:
N/A
KEY RESPONSIBILITIES
This Job Description is not contractual, and the content may be updated at any time.
è Using diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.
è Ensure full understanding of latest technology introduced on the vehicle range and undertake training on how to diagnose and repair faults on them.
è Carry out routine repairs and servicing to the highest standards and to the appropriate specification
è Ensure all work is carried out observing safe working practices of self and others.
è Adhere to manufacturer and dealer quality standards.
è Liaise and seek advice from colleagues and supervisors where necessary to meet deadlines and repair and quality standards.
è Complete relevant service documentation (electronic job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements.
è Complete high quality vehicle health checks and videos in a timely manner.
è Willingness to support and coach other technical team members.
è Ensure that workshop health & safety and housekeeping standards are always maintained including the use of special and personal tools.
è Continue your professional development through the manufacturer training pathways available including Hybrid and BEV technologies.
Skills & Requirements
è Competency in numeracy, literacy and IT.
è Energy and enthusiasm.
Experience
è Manufacturer training and qualifications
è Hybrid and BEV experience and qualifications.
The Harwoods Way
Harwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:
We Treasure our people and our customers
We challenge ourselves to grow & improve
We grab responsibility
We run in the same direction as one team
We inject energy and fun into our work
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:
Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, BYD, BMW & Mini (Service), MAN
We operate across 5 counties in the South East of England, namely:
Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.
With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:
recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognition
After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.
We demand the best for our colleagues and our customers and look forward to your application at recruitment@harwoods.co.uk
Can\’t see the role? Have any questions? Contact Us!
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Diagnostic Technician- Level 3 Vehicle Technician- Crawley Volvo employer: Harwoods Group
Contact Detail:
Harwoods Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Diagnostic Technician- Level 3 Vehicle Technician- Crawley Volvo
✨Tip Number 1
Familiarise yourself with the latest Volvo technologies and diagnostic equipment. This will not only help you during the interview but also show your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former employees of Harwoods Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience with hybrid and BEV technologies. Highlight any relevant training or qualifications you have, as this is a key requirement for the role.
✨Tip Number 4
Demonstrate your enthusiasm for the automotive industry during your interactions. Show that you are eager to contribute to the team and grow within the company, aligning with their values.
We think you need these skills to ace Diagnostic Technician- Level 3 Vehicle Technician- Crawley Volvo
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Diagnostic Technician position. Tailor your application to highlight your relevant experience and qualifications.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience with diagnostic equipment, vehicle servicing, and repairs. Mention any specific training or qualifications related to Hybrid and BEV technologies that you possess.
Showcase Your Skills: Make sure to demonstrate your competency in numeracy, literacy, and IT skills in your application. Provide examples of how you've used these skills in a practical setting, especially in relation to vehicle diagnostics and repairs.
Express Enthusiasm: Convey your energy and enthusiasm for the role in your cover letter. Explain why you are passionate about working with Volvo and how you align with the values of Harwoods Group, such as teamwork and continuous improvement.
How to prepare for a job interview at Harwoods Group
✨Show Your Technical Skills
Be prepared to discuss your experience with diagnostic equipment and how you've used it to identify and rectify vehicle faults. Highlight any specific training or qualifications you have, especially in Hybrid and BEV technologies.
✨Demonstrate Your Team Spirit
Since the role involves liaising with colleagues and supporting other team members, share examples of how you've worked collaboratively in previous positions. Emphasise your willingness to coach and help others.
✨Understand the Company Values
Familiarise yourself with Harwoods Group's values and be ready to explain how you embody these in your work. Discuss how you treasure people and customers, and how you challenge yourself to grow and improve.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would handle specific vehicle issues or customer interactions, and be ready to demonstrate your problem-solving skills.
