At a Glance
- Tasks: Sell new and used cars while providing top-notch customer service.
- Company: Join a leading automotive brand with a focus on innovation and customer satisfaction.
- Benefits: Enjoy a competitive salary, generous leave, company car, and training opportunities.
- Other info: Great potential for bonuses and career growth in a supportive environment.
- Why this job: Be part of a dynamic team and help customers find their dream vehicles.
- Qualifications: 12 months of car sales experience and strong communication skills.
The predicted salary is between 23100 - 23100 £ per year.
Job Purpose
The role of the Sales Executive is to:
Key Responsibilities
- Sell the manufacturer range of new and used car products meeting agreed sales volumes.
- Follow precisely and consistently the manufacturer sales process including meeting enquiry management targets.
- Understand manufacturer mystery shopping criteria and apply this knowledge when dealing with customers.
- Ensure the showroom, displays, customer information, sales activities, vehicle documentation and other relevant information is kept and maintained accurately and comprehensively to the required manufacturer standard, including the display of manufacturer vehicles.
- Use various sources to prospect for new and used car customers on a regular basis to create sales opportunities.
- Through an effective follow‑up process, maintain regular contact with all new and existing customers to ensure relationships are maintained for potential repeat business.
- Actively convey the culture of putting customers first through means of TCF at all times.
- Maximise sales opportunities by offering finance solutions to customers, always adhering to FCA guidelines with regard to portraying financial information and regulated activities.
- Manage the preparation and handover of sold vehicles to customers, ensuring that the customer is given a full briefing on the operation of the vehicle and its controls, including introducing customers to the aftersales department.
- Participate in planning sales campaigns and promotions to maximise sales penetration and take part fully in on‑site and off‑site promotions run by the department.
- Carry out accurate appraisals of all vehicles offered for part‑exchange.
Benefits
- Basic Salary of £23,100 per year
- 25 days annual leave + Bank Holidays
- Company pension scheme
- Employee referral programme
- Working Pattern and applicable rotas
- Annual bonus potential
- Company Car
- Manufacturer training
Skills & Requirements
- Competency in numeracy, literacy and IT.
Experience
- Must have a minimum of 12 months car sales experience.
Sales Executive- Volvo in Crawley employer: Harwoods Group
As a Sales Executive at our Volvo dealership, you will thrive in a dynamic and supportive work environment that prioritises customer satisfaction and employee development. With competitive benefits including a generous salary, annual bonus potential, and comprehensive manufacturer training, we empower our team to excel in their roles while fostering a culture of collaboration and growth. Join us in a location that not only offers a vibrant community but also the opportunity to be part of a prestigious brand known for its commitment to quality and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive- Volvo in Crawley
✨Tip Number 1
Get to know the company inside out! Research Volvo's values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your sales experience and how you can meet those targets. Role-play with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Executive- Volvo in Crawley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Executive role. Highlight your car sales experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about car sales and how you embody the customer-first culture we cherish at StudySmarter. Keep it engaging and personal.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements in previous roles. Whether it’s exceeding sales targets or building strong customer relationships, we love to see how you've made an impact!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Harwoods Group
✨Know Your Product Inside Out
Before the interview, make sure you’re well-versed in the Volvo range of new and used cars. Familiarise yourself with their features, benefits, and any recent updates. This will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Master the Sales Process
Understand the manufacturer sales process thoroughly. Be prepared to discuss how you would manage enquiries and follow up with customers. Practising your responses to potential questions about handling customer interactions can give you a solid edge.
✨Showcase Your Customer-Centric Approach
Since putting customers first is key, think of examples from your past experience where you’ve gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to customer satisfaction.
✨Prepare for Mystery Shopping Scenarios
Research what mystery shopping entails and how it applies to the role. Prepare to discuss how you would handle various customer scenarios while adhering to the mystery shopping criteria. This shows that you’re proactive and understand the importance of maintaining high standards.
