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- Tasks: Manage warranty claims and ensure accurate invoicing for a leading automotive brand.
- Company: Join the dynamic team at Southampton Audi, a top-tier automotive dealership.
- Benefits: Enjoy a competitive salary, bonus scheme, and generous annual leave.
- Why this job: Be part of a crucial role that supports customers and enhances their experience.
- Qualifications: Strong organisational skills and a passion for detail are essential.
- Other info: Work Monday to Friday in a supportive environment with growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
Warranty Administrator benefits package at Southampton Audi:
- Competitive salary and bonus scheme
- 25 days annual leave + Bank Holidays
- Company pension scheme
- Employee referral programme
Hours: Monday - Friday - 8.00am- 5.30pm
Job Purpose:
The role of the Warranty Administrator is to ensure accurate invoicing and submissions of warranty/goodwill claims daily and monitoring daily, weekly and monthly warranty reports.
Key Responsibilities:
- Administer warranty policy in the best interests of the business, manufacturer and customer.
- Keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims.
- Ensure that all frontline staff complete records correctly when warranty is diagnosed on a vehicle.
- Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure.
- Maintain knowledge on all warranty procedures and documentation.
- Support other staff members on warranty related matters.
- Maintain relationships with specialist repairers and manufacturer representatives.
Skills & Requirements:
- Good organisational and planning skills.
- Energy and enthusiasm.
- Excellent numeracy and literacy.
- Competency in numeracy, literacy and IT.
Warranty Administrator in Bournemouth employer: Harwoods Group
Contact Detail:
Harwoods Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at Southampton Audi. A friendly chat can open doors and give you insider info on the company culture and job expectations.
✨Tip Number 2
Prepare for the interview by brushing up on warranty procedures and common claims processes. We want you to show off your knowledge and enthusiasm for the role, so be ready to discuss how you’d handle specific scenarios.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Warranty Administrator in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Warranty Administrator role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team at Southampton Audi. Keep it concise but engaging – we love a bit of personality!
Show Off Your IT Skills: Since the role requires competency in IT, make sure to mention any relevant software or tools you’re familiar with. If you’ve worked with warranty systems or similar platforms, let us know – it could give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Harwoods Group
✨Know Your Warranty Stuff
Make sure you brush up on warranty policies and procedures before the interview. Familiarise yourself with common terms and processes, as well as any recent changes in the industry. This will show that you're proactive and genuinely interested in the role.
✨Show Off Your Organisational Skills
Since the role requires good organisational and planning skills, be ready to share examples from your past experiences. Think of times when you successfully managed multiple tasks or maintained accurate records. This will help demonstrate your capability to handle the responsibilities of a Warranty Administrator.
✨Be Ready for Numbers
As numeracy is key for this position, prepare to discuss your experience with invoicing and financial reporting. You might even want to practice some basic calculations or data interpretation to feel confident discussing these topics during the interview.
✨Engage with Enthusiasm
Energy and enthusiasm can set you apart from other candidates. Show your passion for the automotive industry and how you can contribute to the team at Southampton Audi. A positive attitude can make a lasting impression, so let your personality shine through!